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- Tasks: Lead and support retail shops, driving sales and ensuring operational excellence.
- Company: A dedicated charity providing palliative care in Rotherham since 1996.
- Benefits: Competitive salary, meaningful work, and the chance to make a difference.
- Why this job: Join a mission-driven team and positively impact your community.
- Qualifications: Experience in multi-site retail management and strong leadership skills.
- Other info: Opportunity for personal growth and to foster an inclusive culture.
The predicted salary is between 32036 - 39156 £ per year.
The Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to their community since 1996.
As a Retail Area Manager, you will lead and support an area of Hospice retail shops, ensuring consistent performance, compliance and supporter experience across your designated region. You will coach and develop Shop Managers and teams, drive sales and Gift Aid performance, oversee stock flow and merchandising, and ensure operational excellence across all sites. This role requires strong people leadership, analytical ability, multi-site retail experience, and a commitment to the Hospice mission and values.
Key Responsibilities- Area Leadership & Performance: Lead Shop Managers across your area, providing coaching, mentoring and performance management. Monitor sales, Gift Aid, KPIs and cost control; implement action plans to address underperformance. Support new store openings, refits and strategic growth initiatives. Provide hands-on shop support, observing, mentoring and learning whilst contributing to the shop rota cover.
- Operational Standards & Compliance: Ensure consistent implementation of retail policies, procedures, stock processes and cash controls. Conduct regular shop visits, audits and follow-up actions. Uphold health & safety, safeguarding and data protection requirements.
- People & Culture: Support Shop Managers in recruitment, training, rota planning and volunteer engagement. Foster a positive, inclusive and high-performing culture across the area. Identify development needs and succession opportunities.
- Community & Supporter Engagement: Champion excellent supporter experience aligned with Hospice values. Represent trading function in the community and support local partnerships. Support Gift Aid engagement and compliance across sites.
Essential: Multi-site retail management experience, proven track record of delivering commercial results, experience leading teams through change, strong leadership and communication, data analysis and problem-solving, operational and compliance knowledge, values-driven, supportive and resilient, high personal integrity, collaborative and solution-focused, a full UK driving licence and access to a vehicle for work purposes.
Desirable: Charity retail experience, leadership or coaching qualification, visual merchandising knowledge, digital literacy and EPOS familiarity, fluency in community languages such as Urdu, Punjabi, Polish, Slovak, Romanian, and Arabic is highly desirable.
To Apply: If you feel you are a suitable candidate and would like to work for the Hospice, please do not hesitate to apply.
Retail Area Manager employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector, especially those who have experience in charity shops. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the Hospice's mission and values. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the community.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've successfully led teams or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at the Hospice.
We think you need these skills to ace Retail Area Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Area Manager role. Highlight your multi-site retail management experience and any relevant achievements that align with the Hospice's mission and values.
Showcase Your Leadership Skills: We want to see how you've led teams in the past! Share specific examples of how you've coached and developed others, especially in a retail setting. This will help us understand your people leadership style.
Be Data Savvy: Since the role involves monitoring sales and KPIs, it’s important to demonstrate your analytical skills. Include any experiences where you’ve used data to drive performance or solve problems in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ad Warrior
✨Know the Mission
Before your interview, take some time to understand the Hospice's mission and values. This will not only help you align your answers with their goals but also show your genuine interest in the role and the community they serve.
✨Showcase Your Leadership Skills
As a Retail Area Manager, strong leadership is key. Prepare examples of how you've successfully led teams in the past, particularly in multi-site environments. Be ready to discuss specific challenges you faced and how you overcame them.
✨Be Data Savvy
Since the role involves monitoring sales and KPIs, brush up on your data analysis skills. Think of instances where you've used data to drive performance improvements and be prepared to share these insights during the interview.
✨Engage with Community Values
Highlight any experience you have in community engagement or charity work. Discuss how you can champion excellent supporter experiences and build local partnerships, as this aligns closely with the Hospice's commitment to the community.