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For Companies At a Glance
- Tasks: Lead a team managing vital registration services and ensure accurate documentation.
- Company: Join a reputable council dedicated to maintaining essential public records.
- Benefits: Enjoy a competitive salary, pension scheme, and professional development opportunities.
- Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
- Qualifications: 5 GCSEs including Maths and English; management experience in a similar role preferred.
- Other info: The council values diversity and encourages applications from all backgrounds.
The predicted salary is between 50000 - 53000 £ per year.
Registration and Nationality Team Manager
Location : Ealing
Salary: £50,574 – £52,584 per annum (inclusive) Grade 12
At the Register Office they play a crucial role in maintaining accurate records of births, deaths, marriages, civil partnerships and nationality services. Their dedicated team ensures that vital information is recorded efficiently and with utmost care.
The Role
As a Team Manager, you will lead a team of skilled professionals responsible for managing the day-to-day operations of their register office. Your leadership will contribute to the smooth functioning of their services and the accurate documentation of life events.
Key Responsibilities:
- Supervise and Motivate: Lead a team of registration officers, ensuring they adhere to guidelines and provide exceptional service to the public.
- Process Management : Oversee registration and administrative processes and ensuring accuracy and compliance.
- Customer Service : Handle complex queries, resolve complaints, and maintain positive relationships with service users.
- Training and Development : Provide training, mentorship, and ongoing support to team members.
- Quality Assurance : Ensure data integrity, maintain records, and implement best practices.
- Collaboration : Work closely with other departments and external agencies to improve processes.
Skills and Qualifications
- Experience : Knowledge of the registration service and the relevant acts and management experience gained in a similar role within a register office or related field.
- Leadership Skills : Proven ability to lead and inspire a team.
- Attention to Detail : Accuracy and precision are essential.
- Communication : Excellent verbal and written communication skills.
- Knowledge : Familiarity with relevant legislation and registration procedures.
- Qualifications : 5 GSCE / O Levels grades A-C must include Maths and English or other comparable qualification
Benefits
- Competitive salary
- Pension scheme
- Professional development opportunities
To Apply
If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website to complete your application.
This role is subject to their enhanced vetting process.
The Council is committed to creating good jobs and delivering on its connected communities’ agenda. They are committed to equality of opportunity, to being fair and inclusive.
They therefore welcome applications from all residents of the borough, they particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in their workforce.
Please note all applications will be determined on merit.
The council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. The council follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.
Registration and Nationality Team Manager employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration and Nationality Team Manager
✨Tip Number 1
Familiarize yourself with the relevant legislation and registration procedures. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed a team in the past. Be ready to discuss your approach to motivating and training team members.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of instances where you've handled complex queries or resolved complaints effectively, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the registration field. Engaging with others who work in similar roles can provide insights and potentially lead to valuable connections that may assist in your application process.
We think you need these skills to ace Registration and Nationality Team Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Registration and Nationality Team Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your management experience and knowledge of registration services. Provide specific examples of how you've led teams and handled complex queries in previous roles.
Showcase Leadership Skills: Demonstrate your leadership abilities by including examples of how you've motivated and trained team members. Mention any successful projects or initiatives you've led that improved service delivery.
Tailor Your Application: Customize your cover letter to reflect your understanding of the council's commitment to equality and community engagement. Express your enthusiasm for contributing to their mission and how your values align with theirs.
How to prepare for a job interview at Ad Warrior
✨Show Your Leadership Skills
As a Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on motivation and supervision. Highlight any specific strategies you used to inspire your team and ensure exceptional service.
✨Understand the Registration Process
Familiarize yourself with the registration services and relevant legislation. Be ready to discuss your knowledge of these processes during the interview. This will show that you are well-prepared and understand the importance of accuracy and compliance in this role.
✨Prepare for Customer Service Scenarios
Since handling complex queries and resolving complaints is part of the job, think of examples where you've successfully managed difficult customer interactions. Discuss your approach to maintaining positive relationships with service users, as this is key to the role.
✨Emphasize Training and Development Experience
Highlight any experience you have in training or mentoring others. Discuss how you can contribute to the ongoing development of your team members, ensuring they have the support they need to excel in their roles.
