At a Glance
- Tasks: Support the sales team with admin tasks and customer communications.
- Company: A growing global lighting company with a dynamic work environment.
- Benefits: Competitive salary up to £38k plus bonuses for qualified candidates.
- Why this job: Join a reputable company and gain valuable experience in sales support.
- Qualifications: A Levels or a University degree; sales or admin experience preferred.
- Other info: Opportunity to work in a fast-paced environment with career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Location: South West London
Reporting to: Managing Director
Salary: To £38k with bonus for fully qualified candidate
The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team.
Qualifications: ‘A’ Levels or a University degree or equivalent
Duties Include, but are not limited to:
- Supporting International Sales staff with organisation of existing and potential new customer meetings
- Log customer quotations enquiries and distribute to Sales/ Project manager
- Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes
- Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite
- Maintain project tracking pipeline and assist in project management
- Occasionally work with the design department to estimate and process custom orders
- Provide support to the production department with their orders
- Customer service communication (telephone and email)
- Ad Hoc tasks
Essential skills:
- Must demonstrate current experience of working in either a sales or administrative technical role.
- Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel.
- A keen negotiator, the ability to challenge both internal & external parties.
- Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure.
- Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines.
- Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner.
- Processing of orders for electrical products
Desirable skills:
- Experience in a lighting or an engineering, maintenance or parts-based service industry.
- Experience of working with ERP system – preferably MS Navision and/or Netsuite
- Experience of working with email customer communications platforms
- Experience of working with CRM system -preferably Salesforce.
To Apply: If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Internal Sales Support Coordinator employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their lighting solutions inside out will show your genuine interest and help you stand out from the crowd.
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your sales support experience. We want to see how your skills align with the role, so make it clear!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Internal Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Support Coordinator role. Highlight your experience in sales or administrative roles, and don’t forget to mention any relevant skills with CRM systems like Salesforce or ERP systems like Microsoft Navision.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the duties listed in the job description, and show us your enthusiasm for the role.
Show Off Your Attention to Detail: Since this role requires accuracy and attention to detail, make sure your application is free from typos and errors. A well-organised application reflects your ability to produce clear and concise written records, which is key for this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ad Warrior
✨Know Your Stuff
Make sure you understand the role of an Internal Sales Support Coordinator inside out. Familiarise yourself with the company’s products, especially in the lighting sector, and be ready to discuss how your skills can support the sales team effectively.
✨Show Off Your Tech Skills
Since the job involves using CRM systems like Salesforce and ERP systems like Microsoft Navision or Netsuite, brush up on these tools. Be prepared to talk about your experience with databases and spreadsheets, and maybe even share a quick example of how you've used them in past roles.
✨Demonstrate Your Customer Service Skills
This role requires strong customer care and interpersonal skills. Think of specific examples where you've successfully handled customer communications or resolved issues. Showing that you can maintain professionalism under pressure will definitely impress.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and negotiation skills. Prepare scenarios where you had to challenge internal or external parties, and explain how you navigated those situations. This will showcase your ability to think on your feet and handle challenges.