Academic Quality Casework Manager in Gloucester
Academic Quality Casework Manager

Academic Quality Casework Manager in Gloucester

Gloucester Full-Time 34610 - 41064 £ / year (est.) Home office (partial)
Ad Warrior

At a Glance

  • Tasks: Manage student casework, including appeals and complaints, ensuring compliance with university policies.
  • Company: Renowned university with a rich history in agricultural education and strong industry links.
  • Benefits: Flexible working, 30 days annual leave, pension scheme, and discounted gym access.
  • Why this job: Make a real difference in students' academic journeys while enjoying a supportive work environment.
  • Qualifications: Experience in managing complex casework and understanding of academic regulations.
  • Other info: Join a diverse team committed to equal opportunities and professional development.

The predicted salary is between 34610 - 41064 £ per year.

Location: Cirencester, GL7 6JS

Flexible working options are available

Salary: Grade 7: £34,610 - £41,064 (dependent on experience)

Vacancy Type: Permanent, full-time

The University has been at the forefront of agricultural education for 180 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land-based sector.

The Academic Quality Casework Manager will oversee the operational delivery of formal student casework, including academic appeals, complaints, academic misconduct and breaches of the student terms and conditions, in accordance with University policies and procedures and sector guidance. They will have line-management responsibility for the Academic Quality Officer (Casework). The successful applicant will have experience of managing complex casework and the application of complex regulations. They will report to the Head of Academic Quality, and will contribute to the work of the Quality team, and wider Academic Services Directorate, as required.

The University is set in beautiful surroundings and offers a range of staff benefits, including a 35-hour working week with flexible working arrangements, a generous 30 days annual leave entitlement plus bank holidays (pro rata for part-time posts), pension scheme, free parking on campus, discounted catering facilities, discounted onsite gym, free library services, employee assistance programme, occupational health and counselling services, cycle-to-work scheme and staff development opportunities. Further details of the full range of staff benefits available can be found on their website.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable University, please proceed through the following link to be redirected to their website to complete your application.

Closing date Sunday 12th April 2026

Interviews Friday 24th April 2026

The University is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are under-represented within the University at this level.

Academic Quality Casework Manager in Gloucester employer: Ad Warrior

The University offers a supportive and inclusive work environment, where employees are encouraged to grow and develop their skills in a prestigious institution renowned for its agricultural education. With flexible working options, generous leave entitlements, and a range of employee benefits including discounted gym access and professional development opportunities, the University is committed to fostering a healthy work-life balance and promoting staff well-being in the picturesque setting of Cirencester.
Ad Warrior

Contact Detail:

Ad Warrior Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Academic Quality Casework Manager in Gloucester

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the University through LinkedIn. A friendly chat can give us insider info on the role and help you stand out.

✨Tip Number 2

Prepare for the interview by practising common questions related to academic casework. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.

✨Tip Number 3

Show your passion for the role! During the interview, let them know why you’re excited about managing academic quality casework. We want to see that you care about student success and institutional integrity.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for.

We think you need these skills to ace Academic Quality Casework Manager in Gloucester

Casework Management
Regulatory Compliance
Academic Appeals Handling
Complaint Resolution
Academic Misconduct Investigation
Policy Implementation
Line Management
Communication Skills
Analytical Skills
Attention to Detail
Problem-Solving Skills
Team Collaboration
Adaptability
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with managing complex casework. We want to see how your skills align with the role of Academic Quality Casework Manager, so don’t hold back!

Showcase Relevant Experience: When detailing your past roles, focus on specific examples that demonstrate your ability to handle academic appeals, complaints, and misconduct cases. We love seeing real-life applications of your skills!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Ad Warrior

✨Know Your Casework Inside Out

Make sure you’re well-versed in the types of casework you'll be managing, like academic appeals and misconduct. Brush up on the relevant policies and procedures of the University, as well as sector guidance, so you can confidently discuss how your experience aligns with their needs.

✨Showcase Your Management Skills

Since this role involves line-management responsibility, be prepared to share examples of how you've successfully managed teams or complex cases in the past. Highlight your leadership style and how you motivate others to achieve their best.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about specific situations where you had to navigate complex regulations or resolve conflicts, and be ready to explain your thought process and outcomes.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the University. Inquire about the challenges the Quality team is currently facing or how they measure success in this position. This demonstrates your proactive approach and genuine interest.

Academic Quality Casework Manager in Gloucester
Ad Warrior
Location: Gloucester

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