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- Tasks: Lead a multi-disciplinary team delivering recovery-focused services in a prison environment.
- Company: The Forward Trust, empowering change for those affected by crime and addiction.
- Benefits: Flexible working, training opportunities, wellbeing days, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for trauma-informed care.
- Other info: Join a supportive community dedicated to positive change and career growth.
The predicted salary is between 37433 - 45751 £ per year.
The Forward Trust delivers clinical and psychosocial substance misuse services across Surrey prisons, working in close partnership with NHS healthcare providers. Our services are rooted in a trauma-informed, gender-responsive Health & Wellbeing framework, supporting people to build recovery, resilience and positive futures.
We are looking for a Service Manager to lead our service at HMP Highdown in Sutton, Surrey, a Category C men's training and resettlement prison with a diverse and complex population.
Based on site, you'll lead a skilled multi-disciplinary team delivering recovery-focused psychosocial and clinical interventions to adults aged 18+. Collaboration is key - you'll work closely with prison staff, healthcare, mental health services and external partners to ensure joined-up care.
Key responsibilities:- Line manage and support Team Leaders within the service
- Contribute to strategic development and Forward Trust's business plan alongside the Regional Manager
- Build and maintain strong stakeholder relationships across the prison and partner agencies
- Produce performance reports for commissioners and attend contract meetings
- Ensure accurate data submission, audit compliance and adherence to CQC standards
This is a CQC registered service, and you'll be expected to take on the role of CQC Registered Manager following probation (or an agreed timescale). If you're a confident leader with a passion for recovery-oriented, trauma-informed services and thrive in complex environments, we'd love to hear from you.
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits:- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.
Service Manager HMP Highdown in Sutton) employer: Ad Warrior Ltd
Contact Detail:
Ad Warrior Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager HMP Highdown in Sutton)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to HMP Highdown or similar roles. A friendly chat can open doors and give you insights that might just set you apart from the competition.
✨Tip Number 2
Prepare for the interview by researching the Forward Trust and its values. Show us how your passion for recovery-oriented services aligns with our mission. We love candidates who can demonstrate their commitment to making a difference!
✨Tip Number 3
Practice your leadership stories! Think of examples where you've successfully led a team or managed a project. We want to hear about your experiences and how they relate to leading a multi-disciplinary team at HMP Highdown.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Forward Trust family.
We think you need these skills to ace Service Manager HMP Highdown in Sutton)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for recovery-oriented services shine through. We want to see how your values align with ours at The Forward Trust, so share your motivation for wanting to work in this field.
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight relevant experience and skills that match the job description, especially your leadership and collaboration abilities. We love seeing how you can contribute to our multi-disciplinary team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Forward Trust.
How to prepare for a job interview at Ad Warrior Ltd
✨Know Your Stuff
Make sure you understand the role of a Service Manager at HMP Highdown. Familiarise yourself with the Forward Trust's mission and values, especially their trauma-informed approach. This will help you demonstrate your alignment with their goals during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed diverse groups or collaborated with external partners. Highlight your ability to build strong relationships, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in complex environments. Prepare for scenarios related to managing recovery-focused services and handling challenging situations within a prison setting. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.