At a Glance
- Tasks: Support residents in living independently and ensure their safety and wellbeing.
- Company: Join Stonewater, a leading housing provider with a mission to transform lives.
- Benefits: Part-time role with competitive salary and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in customer service and strong organisational skills are essential.
- Other info: Be part of a diverse team committed to ethical values and community impact.
The predicted salary is between 17035 - 23849 £ per year.
Location: Highgates, Derby
Salary: £17,035.20 per annum
Vacancy Type: Permanent, Part Time (26 hours per week)
Expiry date: 06 February, 2026
Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we are looking for a proactive and caring individual to join us at Highgates, located in the UK's most central city, Derby.
As our Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently.
You will take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you will be confident in taking appropriate action to ensure residents' wellbeing is always prioritised.
What we’re looking for:
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record-keeping and attention to detail.
- A self-starter with great organisational skills and a passion for helping others.
- Clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem-solver who delivers high-quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We are looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards our Menopause Friendly accreditation.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply:
If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.
Scheme Manager in Derby) employer: Ad Warrior Ltd
Contact Detail:
Ad Warrior Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Derby)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Stonewater. Check out their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and safety checks. Think about your past experiences and how they relate to the role of Scheme Manager. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and ability to handle the responsibilities of the Scheme Manager position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Scheme Manager in Derby)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you can make a difference in our residents' lives, so share any relevant experiences that highlight your caring nature.
Be Detail-Oriented: As a Scheme Manager, attention to detail is key! Make sure your application is free from typos and clearly structured. This shows us that you take pride in your work and understand the importance of clear communication.
Highlight Relevant Experience: Don’t forget to mention any previous experience in housing or customer-facing roles. We’re looking for someone who can hit the ground running, so showcase your skills and how they relate to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to complete your application there!
How to prepare for a job interview at Ad Warrior Ltd
✨Know Your Stuff
Make sure you understand the role of a Scheme Manager inside out. Familiarise yourself with the key responsibilities, like health and safety checks and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Helping Others
Since this role is all about supporting residents, be ready to share examples of how you've helped others in previous roles. Whether it's resolving complaints or ensuring someone's wellbeing, demonstrating your caring nature will resonate well with the interviewers.
✨Brush Up on Your IT Skills
As strong IT skills are essential, make sure you're comfortable with Microsoft Office and any other systems mentioned in the job description. If you have experience with specific software, mention it! This shows you're proactive and ready to hit the ground running.
✨Communicate Clearly
Practice clear and concise communication. You’ll need to interact with residents, colleagues, and external agencies, so being able to articulate your thoughts effectively is crucial. Consider doing mock interviews with a friend to refine your communication style.