Manager in Lancaster)

Manager Location: Lancaster LA1 1BJ or such other place as required Salary: Starting salary £30,903.60 for 30 hours per week, £38,626 to £41,511 (FTE), NJC Salary Scale PO2 Hours : 30 hours per week (with a possibility of increasing to 37.5 hours if required) Closing Date : 12 noon on Monday 30 th June The Role The post holder will operationally manage Lancaster & District Homeless Action Service ensuring effective day-to-day management and the delivery of high-quality support to street homeless individuals with complex needs. This role involves leading and managing a team of staff and volunteers and facilitating a hub for a range of services. The post holder will foster strong partnerships within the hub ensuring it operates efficiently, safely and in line with LDHAS\’s values and policies. The post-holder will also lead LDHAS in the strategic development of its vision as a hub for a range of services. This includes strategy and business planning development and articulating LDHAS\’s vision and mission in partnership with the Board. Key Responsibilities * Provide strong and effective leadership to the operational team, fostering a positive and collaborative working environment. * Oversee the day-to-day operations of LDHAS services, ensuring they are delivered to a high standard and in line with agreed policies and procedures. * Manage and support the performance and development of staff and volunteers, including supervision, appraisal, and training. * Develop and maintain effective working relationships with partner agencies and stakeholders within the hub and the wider community. * Ensure the hub operates as a safe and welcoming environment for service users, staff, and volunteers, adhering to health and safety regulations. * Contribute to the development and implementation of LDHAS\’s strategic plans and operational policies. * Monitor and evaluate the effectiveness of services, identifying areas for improvement and implementing changes as required. * Manage budgets effectively within the operational remit, ensuring value for money. * Ensure accurate record-keeping and data collection in line with organisational requirements and relevant legislation. * Prepare reports for the Board of Trustees and other stakeholders on operational activities and performance. * Lead on safeguarding matters within the operational team, ensuring adherence to LDHAS\’s safeguarding policies and procedures. * Manage risk effectively within the operational areas, implementing appropriate risk assessments and mitigation strategies. * Respond dynamically to situational changes and risks, ensuring the safety and well-being of service users, staff, and volunteers. * Develop and monitor plans and processes for ensuring the long-term viability of the organisation and ensure impact reporting is developed. * Work with the Finance Officer and Fundraising & Development Officer to ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives. * Identify and respond to emerging needs and trends within the local homeless community. * Represent the LDHAS at relevant forums and meetings. * Respond to media enquiries, manage events, photo calls and visits. * Produce, edit, proofread, and co-ordinate complex internal and external publications, client leaflets and public advice documents. * Write press releases, articles; oversee print and distribution. * Work with the management team to prepare the annual report and annual accounts for authorisation by the Board and then submission to The Charity Commission and Companies House. * Report to the Board on the organisation\’s strategic developments and challenges and risks. * Alongside the Board take responsibility for the legal obligations of the organisation in accordance with The Charity Commission and Companies House. Skills and Qualifications * Professional knowledge of working with vulnerable adults and homelessness. Gained through qualification and/or equivalent Bachelor level experiential learning. * The ability to draw on and apply personal lived experiences appropriately. * Evidence of continuing professional development * Extensive knowledge and understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services that are responsive to their needs * Knowledge of relevant legislation, policies, and procedures related to homelessness and safeguarding. * Extensive experience in managing services for individuals with complex needs. * Experience of developing and delivering effective interagency working * Experience in the development of new roles and services * Demonstrable evidence of leading change * Strong leadership and management skills, with the ability to motivate and develop a team. * Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders. * Ability to work effectively in a multi-agency environment. * Strong organisational and problem-solving skills. * High-level analytical problem-solving skills * Ability to critically analyse and evaluate service issues to promote service improvement. * Ability to respond dynamically to situational change and risk To Apply If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply. #J-18808-Ljbffr