Service Manager HMP Highdown in Sutton) in London

Service Manager HMP HighdownLocation: Surrey

Salary: £37,433 – £45,751 DOE

Vacancy Type: Permanent

About The RoleThe Forward Trust delivers clinical and psychosocial substance misuse services across Surrey prisons, working in close partnership with NHS healthcare providers. Our services are rooted in a trauma-informed, gender-responsive Health & Wellbeing framework, supporting people to build recovery, resilience and positive futures.

We are looking for a Service Manager to lead our service at HMP Highdown in Sutton, Surrey, a Category C men\’s training and resettlement prison with a diverse and complex population.

About the roleBased on site, you\’ll lead a skilled multi-disciplinary team delivering recovery-focused psychosocial and clinical interventions to adults aged 18+. Collaboration is key – you\’ll work closely with prison staff, healthcare, mental health services and external partners to ensure joined-up care.

Key responsibilities

Line manage and support Team Leaders within the service

Contribute to strategic development and Forward Trust\’s business plan alongside the Regional Manager

Build and maintain strong stakeholder relationships across the prison and partner agencies

Produce performance reports for commissioners and attend contract meetings

Ensure accurate data submission, audit compliance and adherence to CQC standards

This is a CQC registered service, and you\’ll be expected to take on the role of CQC Registered Manager following probation (or an agreed timescale).

If you\’re a confident leader with a passion for recovery-oriented, trauma-informed services and thrive in complex environments, we\’d love to hear from you.

About UsWe are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Benefits

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days (pro rata\’d for part time employees)

Access to Blue Light Card

25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays

Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years\’ service and up to 9% thereafter

Death in Service Payment (2x annual salary)

Critical Illness Insurance (subject to qualifying criteria)

To ApplyIf you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/508/service-manager-hmp-highdown.html

#J-18808-Ljbffr