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- Tasks: Support residents in a retirement living scheme, ensuring safety and independence.
- Company: Join Stonewater, a leading housing provider with a mission to transform lives.
- Benefits: Part-time role with competitive salary and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in customer service, strong IT skills, and a passion for helping others.
- Other info: Be part of a diverse team committed to ethical values and community impact.
The predicted salary is between 15724 - 15724 £ per year.
Location: Markwick Close, Kington
Salary: £15,724.8 per annum
Expiry date: 04 February, 2026
Permanent, Part Time (24 hours per week)
Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we are looking for a proactive and caring individual to join us at Markwick Close, a welcoming retirement living scheme situated near the centre of Kington.
As our Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You will take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you will be confident in taking appropriate action to ensure residents' wellbeing is always prioritised.
What we are looking for:
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record-keeping and attention to detail.
- A self-starter with great organisational skills and a passion for helping others.
- Clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem-solver who delivers high-quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We are looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation for our Menopause Friendly accreditation.
Are you ready to #DiscoverStonewater?
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply:
If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.
Scheme Manager in Kington) employer: Ad Warrior Ltd
Contact Detail:
Ad Warrior Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Kington)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Stonewater. Check out their website and social media to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and problem-solving. Think of examples from your past experiences that highlight your skills and how they align with the role of Scheme Manager. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you're aiming to be the friendly face of the scheme!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Scheme Manager in Kington)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you connect with our mission of supporting residents to live independently and safely.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Mention any relevant experience with compliance standards or safety checks, as this is crucial for the Scheme Manager role.
Communicate Clearly: Use clear and concise language in your application. We value strong communication skills, so make sure your writing reflects your ability to engage effectively with residents and colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ad Warrior Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Scheme Manager and what it entails. Familiarise yourself with Stonewater's mission and values, especially their commitment to helping people live independently. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in housing or customer-facing positions. Think about times when you've demonstrated excellent customer service, resolved complaints, or managed safety checks. This will help you illustrate your skills and how they align with the job requirements.
✨Be a Clear Communicator
As a Scheme Manager, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or family member. This will help you feel more at ease during the actual interview and ensure you convey your ideas effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the scheme currently faces, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
