Complex Delivery Leader Complex Services in Gateshead)
Complex Delivery Leader Complex Services in Gateshead)

Complex Delivery Leader Complex Services in Gateshead)

Gateshead Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead high-quality, person-centred care for individuals with complex needs.
  • Company: Join Shaftesbury, a leading disability charity making a real difference.
  • Benefits: Enjoy birthday off, generous leave, and ongoing training opportunities.
  • Why this job: Make a meaningful impact in people's lives while developing your career.
  • Qualifications: 2 years' experience in supported living and a Level 5 Diploma in Health and Social Care.
  • Other info: Be part of a supportive team that values inclusion and personal growth.

The predicted salary is between 13 - 16 £ per hour.

Location: Gateshead NE8 1NS

Salary: £15.80 per hour

Hours Per Week: 40

Join Our Team as a Service Delivery Lead (Complex Care) Location: Shaftesbury North East

Sector: Supported Living | Complex Needs | Adult Social Care

Are you passionate about making a real difference in people's lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, we'd love to hear from you!

What You'll Need / Qualifications

  • Minimum 2 years' experience supporting individuals with challenging behaviour in a supported living setting.
  • Experience in Positive Behaviour Support (PBS) and managing multi-site services.
  • Full UK Driving License, and access to your own vehicle.
  • Proven ability to support individuals with diverse needs including:
  • ADHD
  • Learning Disabilities
  • Autism
  • Foetal Alcohol Syndrome
  • Personality Disorders
  • Sensory Processing Needs
  • Level 5 Diploma in Health and Social Care (or willingness to work towards it).
  • On-call availability as part of the role.
  • Role Responsibilities

    • Provide leadership and guidance to staff across multiple sites.
    • Ensure the highest standards of care and support are consistently delivered.
    • Develop and implement systems and processes that promote quality, safety, and inclusion.
    • Collaborate with governing bodies and contribute to new business opportunities.

    You’ll be part of Shaftesbury North East, a service that champions flexible, person-led support for people with a wide range of needs. There will be a requirement to provide a presentation at interview stage.

    Why Join Shaftesbury?

    • Birthday Off - Celebrate your day with a paid day off!
    • CQC Bonus - £30 voucher for a "Good" rating, £50 for "Outstanding."
    • Recognition Rewards - Be celebrated for going above and beyond.
    • Excellent Training - Ongoing development and learning opportunities.
    • Generous Annual Leave - 25 days + 8 bank holidays (rising to 28 days after 5 years).
    • Pension Scheme and access to our Employee Assistance Programme.

    About Shaftesbury

    Shaftesbury is a leading disability charity committed to enabling children, young people, and adults to live connected, fulfilling lives. We believe that what makes life meaningful is the sum of many things - from friendship and fun to support and inclusion. We are proud to be Open, Enabling, Inclusive, and Courageous in everything we do.

    Safeguarding & Inclusion

    Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

    Ready to make a difference? Apply now and help us build a world where everyone can thrive.

    To Apply

    If you feel you are a suitable candidate and would like to work for Shaftesbury, please proceed through the following link to be redirected to our website to complete your application.

    Apply Here

    Complex Delivery Leader Complex Services in Gateshead) employer: Ad Warrior Ltd

    Shaftesbury North East is an exceptional employer dedicated to making a meaningful impact in the lives of individuals with complex needs. With a strong focus on employee development, generous benefits including a birthday off and recognition rewards, and a supportive work culture that values inclusivity and courage, we empower our staff to deliver high-quality, person-centred care. Join us in Gateshead and be part of a team that celebrates your contributions while providing ongoing training and growth opportunities.
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    Contact Detail:

    Ad Warrior Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Complex Delivery Leader Complex Services in Gateshead)

    ✨Tip Number 1

    Get to know the company culture! Before your interview, check out Shaftesbury's website and social media. Understanding their values will help you connect your experience with what they stand for.

    ✨Tip Number 2

    Practice your presentation skills! Since you'll need to present at the interview, rehearse your key points. Make sure you can clearly explain how your experience aligns with leading high-quality care for individuals with complex needs.

    ✨Tip Number 3

    Network with current employees! If you can, reach out to people who work at Shaftesbury. They can give you insider tips on what the interviewers are looking for and how to stand out.

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and making a difference in people's lives.

    We think you need these skills to ace Complex Delivery Leader Complex Services in Gateshead)

    Leadership Skills
    Experience in Positive Behaviour Support (PBS)
    Multi-site Service Management
    Understanding of Challenging Behaviour
    Knowledge of Diverse Needs (ADHD, Learning Disabilities, Autism, etc.)
    Level 5 Diploma in Health and Social Care
    On-call Availability
    Quality Assurance
    Collaboration with Governing Bodies
    Presentation Skills
    Person-Centred Care Approach
    Adaptability
    Communication Skills
    Commitment to Safeguarding and Inclusion

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight your experience with complex needs and person-centred care. We want to see how your background aligns with the role, so don’t hold back on showcasing your relevant skills!

    Show Your Passion: Let your enthusiasm for making a difference shine through in your written application. We’re looking for candidates who are genuinely passionate about supporting individuals with diverse needs, so share your motivation and commitment!

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role!

    Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

    How to prepare for a job interview at Ad Warrior Ltd

    ✨Know Your Stuff

    Make sure you’re well-versed in the specifics of complex care and the needs of individuals with challenging behaviours. Brush up on Positive Behaviour Support (PBS) techniques and be ready to discuss how you've applied them in your previous roles.

    ✨Showcase Your Leadership Skills

    As a Complex Delivery Leader, you'll need to demonstrate your ability to lead and guide staff effectively. Prepare examples of how you've successfully managed teams across multiple sites and ensured high standards of care.

    ✨Prepare for the Presentation

    Since there’s a presentation component in the interview, take time to create a clear and engaging presentation that highlights your experience and vision for delivering person-centred care. Practice it several times to build confidence.

    ✨Align with Their Values

    Familiarise yourself with Shaftesbury's mission and values. Be ready to discuss how your personal values align with theirs, especially around inclusion and support for diverse needs. This will show that you're not just a fit for the role, but also for the organisation.

    Complex Delivery Leader Complex Services in Gateshead)
    Ad Warrior Ltd
    Location: Gateshead
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    • Complex Delivery Leader Complex Services in Gateshead)

      Gateshead
      Full-Time
      13 - 16 £ / hour (est.)
    • A

      Ad Warrior Ltd

      50-100
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