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- Tasks: Supervise a team of hardware repair technicians and ensure high-quality repairs.
- Company: Join Greensafe IT, a leader in IT recycling and services.
- Benefits: Enjoy staff discounts, gym access, and referral bonuses.
- Why this job: Make a real impact in a growing department with opportunities for development.
- Qualifications: 2+ years in hardware repair and supervisory experience preferred.
- Other info: Dynamic work environment with a focus on professional growth.
The predicted salary is between 26000 - 31000 £ per year.
Location: Droitwich, Worcestershire
Salary: £26,000 - £31,000 per annum, dependant on skillset and experience.
Vacancy Type: Contract, Mon-Fri working hours 37.5 hour a week
As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.
Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position. The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving will come opportunities for development within the business.
Key Responsibilities:
- Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support.
- Perform daily technical tasks including diagnosing of hardware faults, identifying what parts are required for repair (laptops, phones etc), assessing cosmetic damage, raising warranties, completing repairs.
- Ensure the team adheres to company policies, standards, and safety protocols.
- Foster a collaborative and motivated work environment, encouraging professional growth within the team.
- Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met.
- Monitor workloads and allocate resources effectively to optimize productivity.
- Serve as the escalation point for complex technical issues and provide hands-on support as needed.
- Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations.
- Conduct regular quality checks and audits on completed work.
- Develop and implement best practices to maintain and improve service quality.
- Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions.
- Collaborate with management to implement process improvements that enhance operational efficiency.
- Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices.
- Maintain accurate records of repair activities, team performance, and quality metrics.
- Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements.
Competencies & Behaviours:
- Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
- Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders.
- A positive and calm mindset.
- Proficiency in diagnostic tools, repair equipment, and relevant software applications.
- A proactive and solution-oriented mindset with a keen eye for detail.
- 2 years minimum in a hardware repair role.
- Supervisor/Team Lead experience is highly desirable.
- Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous.
- Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices.
- Strong analytical skills to assess trends and make data-driven decisions.
Benefits:
- Staff discount online store
- Company events
- Refer a friend Scheme - £150+
- On-site Fully Equipped Gymnasium
To Apply
If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Senior Hardware Engineer in Droitwich) employer: Ad Warrior Ltd
Contact Detail:
Ad Warrior Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hardware Engineer in Droitwich)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in hardware repair. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your technical skills! Brush up on diagnostic tools and repair techniques relevant to the role. Being hands-on and demonstrating your expertise during interviews can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Hardware Engineer in Droitwich)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Hardware Engineer role. Highlight your relevant experience in hardware repair and any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Don’t forget to mention your technical expertise! List any relevant certifications like CompTIA A+ or Network+, and detail your experience with diagnostic tools and repair equipment. We’re keen to know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ad Warrior Ltd
✨Know Your Hardware Inside Out
Make sure you brush up on your technical knowledge about hardware repair. Be prepared to discuss specific devices you've worked on, the common faults you've encountered, and how you've resolved them. This will show your expertise and confidence in the field.
✨Showcase Your Supervisory Skills
Since the role involves mentoring a team, be ready to share examples of how you've led or supported others in previous positions. Talk about any training you've provided or how you've fostered a collaborative environment. This will highlight your leadership capabilities.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss instances where you've identified inefficiencies in workflows or proposed improvements. Use specific examples to illustrate your proactive approach and analytical skills. This will resonate well with their focus on process enhancement.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company and the role. Inquire about their current projects, team dynamics, or future goals. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.