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- Tasks: Collect and deliver donated items while providing excellent customer service.
- Company: Join a respected charity dedicated to palliative care in Rotherham since 1996.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in your community.
- Why this job: Be part of a compassionate team that values community support and teamwork.
- Qualifications: Previous delivery experience and strong communication skills are essential.
- Other info: Full-time role with a focus on safety and customer satisfaction.
The predicted salary is between 20400 - 28600 £ per year.
Delivery Driver
Location: Rotherham
Salary: £25,466.66 per annum
Vacancy Type: Permanent
Hours : Full time, 40 hours per week, Monday to Sunday
Closing date: 10 April 2026
Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.
About the Role
Rotherham Hospice is seeking a reliable and customer-focused Delivery Driver to join our Retail Team.
The Delivery Driver plays a vital role in supporting our retail stores by collecting donated items from the community and delivering purchased goods to customers.
Additionally, the Delivery Driver may be responsible for transporting items between our retail stores and the Retail Hub for processing.
The successful candidate will demonstrate excellent customer service skills and a commitment to upholding the hospice\’s values while representing the organisation in the community.
Key Responsibilities
Collection and Delivery
- Collect donated items from various locations within the community, including private residences, businesses, and donation drop-off points.
- Safely load and transport donated items to the Retail Hub for processing, ensuring the integrity and quality of the items during transit.
- Deliver purchased goods from retail stores to customers\’ homes or designated delivery locations, providing prompt and courteous service.
Inter-Store Transport
- Transport donated items, merchandise, and supplies between our retail stores as needed to support inventory management and store operations.
- Ensure accurate and timely delivery of items between stores, following established routes and schedules to optimise efficiency.
Vehicle Maintenance and Safety
- Conduct pre-trip vehicle inspections to ensure the safe and efficient operation of delivery vehicles, reporting any maintenance issues or concerns to the Head of Facilities.
- Adhere to all traffic laws, regulations, and safety protocols while driving and operating delivery vehicles, prioritising the safety of oneself and others
Customer Service
- Provide friendly, professional, and responsive customer service during all interactions with donors, customers, and colleagues, representing Rotherham Hospice positively in the community.
- Assist customers with loading and unloading purchased items, offering assistance and support as needed to ensure a positive shopping experience.
Documentation and Reporting
- Maintain accurate records of deliveries, including item descriptions, quantities, and delivery locations, using designated paperwork or electronic systems as required.
- Report any delivery discrepancies, customer feedback, or incidents to management promptly, contributing to continuous improvement efforts.
Personal Specification
Essential
- Previous experience in a delivery driver or similar role.
- Excellent communication and interpersonal skills, with the ability to follow directions and work effectively as part of a team.
- Strong customer service skills, with the ability to interact professionally and courteously with donors, customers, and colleagues.
- Ability to lift, carry, and move heavy items safely.
- Passionate about the mission and values of Rotherham Hospice, with a commitment to making a difference in the lives of patients and their families.
- Respectful and inclusive, with a commitment to diversity, equity, and inclusion.
- Professional and reliable, with a high level of integrity and accountability in all interactions.
- Flexible and adaptable, with the ability to respond to changing needs and priorities in a dynamic environment.
- Approachable, confident, compassionate.
- A full UK driving license.
To Apply
If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please don\’t hesitate to apply.
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Delivery Driver in Rotherham) employer: Ad Warrior Ltd
Contact Detail:
Ad Warrior Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver in Rotherham)
✨Tip Number 1
Familiarise yourself with the local area of Rotherham. Knowing the best routes and shortcuts can significantly improve your efficiency as a Delivery Driver, which is a key aspect of the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have prior to the interview. Whether it's speaking with current employees or engaging with the community, showing that you can represent the Hospice positively will set you apart.
✨Tip Number 3
Prepare to discuss your previous experience in delivery roles. Be ready to share specific examples of how you've handled challenges on the road or provided excellent service to customers, as this will highlight your suitability for the position.
✨Tip Number 4
Show your commitment to the values of the Hospice. Research their mission and be prepared to explain how your personal values align with theirs, as this will demonstrate your dedication to the role and the community.
We think you need these skills to ace Delivery Driver in Rotherham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a delivery driver or in similar roles. Emphasise your customer service skills and any previous work with charities or in logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospice's mission. Mention specific experiences that demonstrate your reliability and commitment to excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to follow directions, and experience with vehicle maintenance. These are crucial for the Delivery Driver position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ad Warrior Ltd
✨Know the Organisation
Before your interview, take some time to research the Hospice and its mission. Understanding their commitment to palliative care will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Delivery Driver, you'll be interacting with donors and customers regularly. Prepare examples of how you've provided excellent customer service in the past, highlighting your ability to handle various situations with professionalism and courtesy.
✨Demonstrate Reliability and Safety Awareness
Discuss your experience with vehicle maintenance and safety protocols. Be ready to explain how you ensure safe driving practices and how you handle any issues that may arise during deliveries, showcasing your reliability as a driver.
✨Prepare for Practical Questions
Expect questions about your previous driving experience and how you manage logistics. Think about scenarios where you had to navigate challenges, such as tight schedules or difficult delivery locations, and be prepared to share your problem-solving strategies.