The Ombudsman Association (OA) is the professional association for ombudsman schemes and complaint handling bodies in the UK, Ireland, the British Crown Dependencies, and the British Overseas Territories.
This newly created 3-year fixed-term role is accountable to the Chief Executive and will work with him to deliver the OA's business plan and strategic objectives, taking lead responsibility for the development and delivery of the OA's member services.
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Director of Member Experience & Engagement in City of London employer: Ad Warrior Ltd
Stratford-upon-Avon Town Council is an exceptional employer, offering a collaborative work culture that values transparency and civic engagement. Employees benefit from professional development opportunities, including support for obtaining the CiLCA qualification, and enjoy a meaningful role in shaping local governance and community events in the historic town of Stratford-upon-Avon.