Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage existing B2B customer accounts and ensure renewals while identifying upsell opportunities.
- Company: Join Planet Telecom, a trusted UK telecom provider with a supportive culture.
- Benefits: Earn a competitive salary plus uncapped commission and enjoy structured training.
- Why this job: Build relationships with customers and enjoy predictable earnings without cold calling.
- Qualifications: Strong communication skills and a positive attitude; sales experience is a plus.
- Other info: Great career progression opportunities in a stable, fast-paced environment.
The predicted salary is between 25000 - 28000 £ per year.
Location: Bournemouth
Salary: £25,000 to £28,000 basic DOE, OTE: £40,000+ uncapped
Planet Telecom is a long established UK telecoms provider supporting thousands of business customers nationwide. We are growing steadily and are now looking to add motivated, commercially minded people to our renewals and account growth team.
This role is focused entirely on existing B2B customers. There is no cold calling. You will be speaking with customers who already use Planet Telecom services, checking in with them, managing renewals, and identifying opportunities to upsell or upgrade where it genuinely benefits the customer.
If you enjoy relationship-based sales, want predictable earnings with strong commission, and prefer quality conversations over volume dialling, this role is designed for you.
The role
You will be responsible for managing a portfolio of existing customers and ensuring they remain with Planet Telecom long term. Key responsibilities include:
- Contacting existing customers ahead of contract renewal
- Checking customer satisfaction and service usage
- Renewing contracts and retaining accounts
- Upselling additional products and services where appropriate
- Maintaining accurate customer records
- Working towards clear, achievable performance targets
What we are looking for
- A confident and professional phone manner
- Strong communication and listening skills
- A positive, self-motivated attitude
- Comfortable discussing pricing and upgrades
- Sales, renewals, or account management experience is an advantage but not essential
- Ability to work well in a fast moving, close knit team
What we offer
- Basic salary of £25,000 to £28,000 depending on experience
- Uncapped commission with realistic OTE of £40,000+
- Warm customer base with no cold prospecting
- Structured onboarding, training, and ongoing support
- A stable business with a long trading history
- Supportive, down to earth working environment
- Progression
Strong performance is recognised quickly. There is genuine scope for rapid progression into senior account management or team leadership roles as the business continues to grow. This role suits someone who wants stability, earning potential, and a clear path forward without the pressure of cold sales. Effort is rewarded, targets are achievable, and success is visible.
To Apply
If you feel you are a suitable candidate and would like to work for Planet Telecom, please do not hesitate to apply.
Renewals and Account Growth Executive in Bournemouth) employer: Ad Warrior Ltd
Contact Detail:
Ad Warrior Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals and Account Growth Executive in Bournemouth)
✨Tip Number 1
Get to know the company inside out! Research Planet Telecom, their services, and their customer base. This will help you tailor your conversations and show that you're genuinely interested in helping their clients.
✨Tip Number 2
Practice your phone skills! Since you'll be speaking with existing customers, make sure you can communicate clearly and confidently. Role-play with a friend or use our resources to sharpen your pitch and listening skills.
✨Tip Number 3
Prepare for common customer queries! Think about the types of questions customers might have regarding renewals or upgrades. Being ready with answers will boost your confidence and help you build trust with clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Renewals and Account Growth Executive in Bournemouth)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit into our team.
Tailor Your Application: Make sure to tailor your application to the Renewals and Account Growth Executive role. Highlight any relevant experience you have with customer relationships or account management. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role – we want to know why you’re excited about joining us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows us you're serious about wanting to join our team at Planet Telecom.
How to prepare for a job interview at Ad Warrior Ltd
✨Know Your Customer Base
Before the interview, take some time to research Planet Telecom and their existing customer base. Understand their services and think about how you can add value to those customers. This will show your genuine interest in the role and help you discuss potential upselling opportunities.
✨Practice Your Communication Skills
Since this role requires a confident and professional phone manner, practice your communication skills. Role-play with a friend or family member, focusing on how you would check in with customers and discuss renewals. This will help you feel more comfortable during the actual interview.
✨Highlight Relevant Experience
Even if you don’t have direct experience in sales or account management, think about any transferable skills you have. Be ready to share examples of how you've successfully managed relationships or resolved customer issues in the past. This will demonstrate your ability to thrive in a relationship-based sales environment.
✨Show Enthusiasm for Growth
Planet Telecom values motivated individuals who are keen on progression. During the interview, express your enthusiasm for personal and professional growth within the company. Discuss your career aspirations and how you see yourself contributing to the team’s success in the long run.
