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For Companies At a Glance
- Tasks: Lead and manage a major national client account across multiple sites.
- Company: Join TCFM, a leading UK provider of cleaning and facilities management services.
- Benefits: Enjoy a competitive salary, car allowance, and free gym membership.
- Why this job: Make a real impact in a growing business while developing your career.
- Qualifications: Experience in managing large, multi-site operations and strong client relationship skills.
- Other info: Great opportunities for career development and progression.
The predicted salary is between 50000 - 55000 £ per year.
Salary: £50,000 - £55,000 + Car Allowance
Location: UK Nationwide (travel to multiple sites required)
About TCFM
TCFM is a leading UK provider of specialist cleaning and facilities management (FM) services, supporting national clients across retail, leisure, distribution, and commercial sectors. As our business continues to grow, we are seeking a National Account Manager to lead a high-profile, multi-site leisure and health club contract across the UK.
The Role
As National Account Manager, you will have full responsibility for the delivery, performance, and growth of a major national client account. This role combines strategic account management, operational leadership, and commercial oversight, ensuring the contract consistently meets or exceeds service expectations, KPIs, SLAs, and financial targets. You will act as the senior client relationship lead while managing and supporting regional and site-based teams across multiple locations nationwide.
Key Responsibilities
- Full operational and commercial management of a national multi-site cleaning and FM contract
- Act as the primary point of contact for the client, building strong, trusted relationships
- Lead, support, and develop regional managers and site teams across the UK
- Ensure delivery against contractual KPIs, SLAs, and service level agreements
- Manage budgets, forecasting, and cost control to drive strong financial performance
- Drive service improvement, operational consistency, and best practice
- Identify opportunities for contract growth, retention, and service development
- Ensure full health & safety, HR compliance, and company procedure adherence
- Provide performance reporting and operational updates to internal and client stakeholders
- Act as senior escalation point for operational and client matters
About You
We are looking for a proven operational leader with experience managing large, complex, multi-site contracts in a service-led environment. You will ideally have:
- Experience as a National Account Manager, Senior Contract Manager, Regional Manager, or Regional Director
- Proven track record managing multi-site operations in cleaning, facilities management, or soft services
- Strong commercial awareness and experience in financial management
- Excellent client relationship, stakeholder management, and account management skills
- Experience leading large remote teams across multiple regions
- Ability to drive performance, implement changes, and improve operational delivery
- Experience within leisure, hospitality, retail, or customer-focused sectors is advantageous
Key Skills & Competencies
- Strategic Account Management
- Contract & Budget Management
- Multi-site Operations Management
- Team Leadership & Development
- Client Relationship & Stakeholder Engagement
- Service Delivery & Operational Excellence
- Health & Safety & Compliance
- Performance Reporting & KPI Monitoring
- Business Growth & Retention
What We Offer
- £50,000 - £55,000 salary
- Car allowance
- Free gym / health club membership
- Career development and progression opportunities
- Opportunity to lead a major national FM contract in a growing business
If you are an experienced National Account Manager or senior operations leader ready for your next challenge, apply today with your CV.
National Account Manager in Corbridge employer: AD TALENT RECRUITMENT LTD
Contact Detail:
AD TALENT RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager in Corbridge
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in managing multi-site operations and client relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace National Account Manager in Corbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the National Account Manager role. Highlight your experience in managing multi-site operations and client relationships, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've driven performance and managed budgets in previous positions.
Showcase Your Leadership Skills: As a National Account Manager, you'll be leading teams across multiple locations. Make sure to highlight your leadership experience and how you've developed teams in your application. We want to see your ability to inspire and manage!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at AD TALENT RECRUITMENT LTD
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics like KPIs, SLAs, and budget management. Be ready to discuss how you've successfully managed budgets and driven financial performance in previous roles.
✨Showcase Your Leadership Skills
This role involves leading remote teams across multiple sites, so be prepared to share specific examples of how you've developed and supported teams in the past. Highlight your experience in managing large, complex operations and how you’ve driven performance improvements.
✨Build Rapport with the Interviewers
Since client relationship management is crucial, practice building rapport during the interview. Use active listening and engage with the interviewers by asking insightful questions about their expectations for the role and the company culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational excellence. Think of situations where you've had to overcome challenges in service delivery or client management, and be ready to explain your thought process and outcomes.