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- Tasks: Manage client accounts and ensure exceptional service without the pressure of new business.
- Company: Join a dynamic team focused on client relationship management.
- Benefits: Enjoy professional growth, mentorship, and a supportive work environment.
- Why this job: Develop your skills in account management while making a real impact on client satisfaction.
- Qualifications: Strong communication skills and experience in managing client contracts.
- Other info: Great opportunity for career development in a collaborative setting.
Start Date: February 2026
Hours: 37 hours per week, Mon-Thu 9am-5.30pm and Fridays 9am-5pm
Benefits: Joining this dynamic team as a Junior Account Manager offers an enriching career path focused on client relationship management without the pressure of new business acquisition. This role provides an excellent platform to hone your skills in client contracts, service agreements, and strategic account management. Enjoy a supportive work environment with opportunities for professional growth, mentorship, and collaboration with experienced colleagues.
Role Outline: The Junior Account Manager will serve as the primary point of contact for assigned clients, ensuring exceptional service, retention, and long-term relationship development. This role involves strategic account management, project coordination, and mentoring junior team members to support departmental objectives and overall business growth.
Key Responsibilities:
- Client Relationship & Contract Ownership: Take full ownership of client accounts, including responsibility for contract renewals, terms, and compliance. Ensure all client agreements are accurately maintained and executed in line with company policies. Act as the main point of contact for clients, delivering outstanding service and maintaining strong, professional relationships. Identify opportunities to expand services or introduce new products to existing clients. Handle client issues or escalations promptly and effectively.
- Commercial & Strategic Contribution: Manage and monitor contract performance to ensure client satisfaction and profitability. Present MI reports, performance reviews, and commercial updates to clients and internal stakeholders. Collaborate with internal stakeholders to develop and execute account growth strategies. Provide market insight and client feedback to inform product development and business planning.
- Project & Account Management: Lead projects and initiatives that support client goals while aligning with business objectives. Coordinate with internal departments to deliver client requirements efficiently. Support the planning and delivery of client-facing events, webinars, and marketing activities. Maintain accurate records, forecasts, and reporting for all assigned accounts.
- Team Support, Training & Leadership: Provide day-to-day guidance, support, and mentorship to Junior members of the team. Assist in onboarding and training new team members, ensuring consistent standards of service and performance. Delegate tasks appropriately, monitor progress, and provide constructive feedback. Contribute to regular team meetings, sharing best practices and updates.
- Reporting & Analysis: Track and analyse sales data and client metrics to measure success and identify improvement areas. Report regularly to the Head of Sales & Marketing and internal stakeholders on account performance, trends, and opportunities.
Required Skills:
- Strong interpersonal and communication skills; confident in client meetings.
- Excellent organisational and project management abilities.
- Commercially minded with a focus on delivering results.
- Strong understanding of client contracts and service agreements.
- Ability to prioritise and manage multiple accounts effectively.
- Professional, adaptable, and self-motivated.
Desired Skills:
- Degree in Business, Marketing, or a related discipline.
- Proven experience managing client contracts and renewals.
- Previous experience in account management or client services.
- Experience mentoring or supervising junior colleagues.
This role is a fantastic chance to develop your career in a supportive and dynamic environment, focusing on client satisfaction and strategic growth.
Junior Account Manager - No New Business in East Grinstead employer: AD Recruit Limited
Contact Detail:
AD Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager - No New Business in East Grinstead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Junior Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client relationship management. We suggest role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills in project management and client contracts during interviews. We recommend bringing examples of past experiences where you’ve successfully managed accounts or resolved client issues to demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Junior Account Manager - No New Business in East Grinstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Account Manager role. Highlight your client relationship management experience and any relevant projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about account management and how your background aligns with our mission. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Communication Skills: As a Junior Account Manager, strong communication is key. In your application, demonstrate your ability to convey ideas clearly and effectively. Whether it's through your writing style or examples of past interactions, show us you can connect with clients effortlessly.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at AD Recruit Limited
✨Know Your Client Contracts
Before the interview, brush up on your understanding of client contracts and service agreements. Familiarise yourself with common terms and conditions, as well as any relevant compliance issues. This will show that you’re serious about the role and ready to take ownership of client accounts.
✨Showcase Your Interpersonal Skills
Since this role heavily relies on client relationships, be prepared to demonstrate your strong interpersonal and communication skills. Think of examples from your past experiences where you successfully managed client interactions or resolved issues. This will help you stand out as a candidate who can maintain professional relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Prepare by thinking through potential client issues you might face in the role and how you would handle them. This will showcase your ability to think on your feet and your readiness for the challenges of account management.
✨Highlight Your Team Support Experience
As mentoring junior team members is part of the job, be ready to discuss any experience you have in training or supporting others. Share specific examples of how you’ve contributed to team success and helped colleagues grow. This will demonstrate your leadership potential and collaborative spirit.
