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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide exceptional service daily.
- Company: Join a leading PBSA provider with over 9000 beds across the UK.
- Benefits: Enjoy flexible working hours and a vibrant team culture.
- Why this job: Be the friendly face that makes a difference in students' lives.
- Qualifications: Experience in customer service or hospitality is essential.
- Other info: Opportunity for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced Customer Service Assistant with experience in PBSA, Hospitality or a similar field? Are you a friendly face and a go to person for customers? If so, our client is on the hunt for a Customer Service Assistant to join their growing team!
About our client:
Our client is a PBSA (Purpose Built Student Accommodation) provider. With over 9000 beds around the UK, their properties are...
Customer Service Assistant employer: AD Recruit Limited
Contact Detail:
AD Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the PBSA sector. Understanding the specific needs and challenges of student accommodation will help you stand out during interviews, as you'll be able to demonstrate your knowledge and passion for the industry.
✨Tip Number 2
Showcase your interpersonal skills. As a Customer Service Assistant, being friendly and approachable is key. Prepare examples of how you've successfully handled customer queries or resolved conflicts in previous roles to highlight your suitability.
✨Tip Number 3
Research our client’s properties and services. Knowing the specifics about their offerings will not only impress during your interview but also allow you to tailor your responses to align with their values and customer service approach.
✨Tip Number 4
Network within the industry. Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that can be used to your advantage during the application process.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Customer Service Assistant in the PBSA sector. Highlight your relevant experience in hospitality or similar fields in your application.
Tailor Your CV: Make sure your CV reflects your customer service skills and any specific experiences related to PBSA or hospitality. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are a great fit for the company and how your previous experiences have prepared you for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AD Recruit Limited
✨Show Your Customer Service Skills
Be prepared to share specific examples of how you've handled customer inquiries or complaints in the past. Highlight your ability to remain calm under pressure and your commitment to providing excellent service.
✨Know the Company
Research the PBSA sector and understand what makes this client unique. Familiarise yourself with their properties and values, so you can demonstrate your genuine interest in the role and the company during the interview.
✨Demonstrate Your Team Spirit
As a Customer Service Assistant, you'll be part of a team. Be ready to discuss how you collaborate with others and contribute to a positive work environment. Share examples of teamwork from your previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
