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For Companies At a Glance
- Tasks: Identify technical issues and provide top-notch support for solar solutions.
- Company: Leading provider of solar solutions in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Join a green industry and make a difference in renewable energy while helping customers.
- Qualifications: Technical degree and experience in after-sales support for solar products.
- Other info: Dynamic role with a chance to work independently and collaboratively.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider of solar solutions in the UK is seeking a Technical Service Support Engineer to enhance the after-sales service team. This role involves identifying technical issues, managing escalated queries, and providing high-quality customer support.
The ideal candidate will possess a technical degree in a related field, have experience in after-sales support for solar products, and be fluent in English. The position requires strong troubleshooting skills and an ability to work cohesively in a team while also being proactive and independent.
Solar Technical Support Engineer in London employer: AD Energy Recruitment
Contact Detail:
AD Energy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solar Technical Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the solar industry on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that Technical Support Engineer role.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of solar products. We recommend practising with common scenarios you might face in the role.
✨Tip Number 3
Show off your customer support skills! During interviews, share examples of how you've handled escalated queries in the past. We want to see how you can provide high-quality service to customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate candidates who are eager to join our team and make a difference in the solar industry.
We think you need these skills to ace Solar Technical Support Engineer in London
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical degree and any relevant experience in after-sales support for solar products. We want to see how your background aligns with the role, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your troubleshooting skills and how you’ve tackled technical issues in the past. We appreciate a well-structured application!
Demonstrate Team Spirit: Since this role involves working closely with others, share examples of how you’ve collaborated in a team setting. We love candidates who can work cohesively while also showing their proactive side.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AD Energy Recruitment
✨Know Your Solar Stuff
Make sure you brush up on your knowledge of solar products and technologies. Familiarise yourself with common technical issues and solutions, as well as the latest trends in the solar industry. This will show that you're not just interested in the role but also passionate about the field.
✨Show Off Your Troubleshooting Skills
Prepare to discuss specific examples where you've successfully identified and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving abilities in action.
✨Team Player Vibes
Since the role requires working cohesively in a team, be ready to share experiences where you've collaborated effectively with others. Highlight your ability to communicate clearly and support your teammates, as this will demonstrate that you can contribute positively to their after-sales service team.
✨Be Proactive and Independent
Think of examples where you've taken initiative or worked independently to solve problems. This could be a project you led or a situation where you went above and beyond to help a customer. Showing that you can take charge when needed will impress the interviewers.
