Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support quality assurance processes and enhance academic standards in a creative education environment.
- Company: Join a leading network of creative education institutes with over 40 years of experience.
- Benefits: Enjoy competitive salary, healthcare plan, pension scheme, and professional development opportunities.
- Why this job: Make a real impact on students' educational experiences in the creative media sector.
- Qualifications: Degree-level qualification and experience in quality assurance required.
- Other info: Collaborative culture with excellent career growth and commitment to diversity.
The predicted salary is between 25000 - 35000 £ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
About the Role
Reporting to the Quality Manager, the Quality Officer will support the design, implementation and oversight of quality assurance and enhancement processes across ADE UK. This is a varied and impactful role, covering:
- Programme approval, validation and review
- Oversight of the External Examiner system
- Academic governance and committee servicing
- Policy development and regulatory compliance
- Quality enhancement initiatives and data analysis
You will work closely with academic colleagues, professional services teams and university partners to ensure institutional policies remain aligned with evolving regulatory requirements and sector expectations. This role requires strong organisational skills, attention to detail, and the ability to manage competing priorities to deadline.
Key Responsibilities
- Policy & Regulatory Compliance
Interpret and implement internal academic regulations and external requirements (e.g. QAA, OfS). Monitor regulatory developments and ensure policies remain up to date. - Governance & Committee Support
Service quality-related committees, including agenda coordination, minute-taking and action tracking. Support policy approval, review and publication processes. - Programme Approval & Review
Coordinate validation of new programmes and periodic review of existing provision. Facilitate module and programme modifications. - Assessment & Academic Standards
Oversee recruitment, induction and support of External Examiners. Support assessment cycles to ensure compliance and academic integrity. - Quality Enhancement
Analyse qualitative and quantitative data, including student feedback. Identify trends, risks and opportunities for enhancement. Provide evidence-based recommendations to improve teaching, learning and assessment. - Advice & Cross-Institutional Support
Provide expert guidance to academic and professional services staff. Contribute to the development of new and revised quality procedures.
You may also contribute to student engagement activity, academic casework, Open Days and Graduation ceremonies.
What We're Looking For
- Essential
Degree-level qualification or equivalent experience. - Experience working in quality assurance and enhancement.
- Experience interpreting and explaining complex policies and procedures.
- Strong organisational and administrative skills.
- Experience servicing committees (including minute-taking and follow-up actions).
- Excellent IT skills, including Microsoft Office and Google Suite.
- Strong Excel skills, including formulas, pivot tables and VLOOKUP.
- Ability to analyse and interpret data.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Commitment to equality, diversity and professional development.
Desirable
- Experience in the HE or FE sector.
- Experience using HE systems (e.g. student record systems, VLEs such as Canvas).
- Experience in student-facing or customer-focused environments.
- Interest in the creative media industry.
Who You Are
You are methodical and highly organised, calm under pressure and able to manage deadlines, collaborative and supportive, confident in advising colleagues at all levels, professional, discreet and solutions-focused. Most importantly, you are committed to maintaining high academic standards and contributing to an excellent student experience.
Why Join ICMP?
- Be part of a respected specialist higher education provider.
- Work in a creative and collaborative academic environment.
- Play a central role in maintaining and enhancing academic quality.
- Opportunities for professional development and sector engagement.
If you are passionate about quality assurance in higher education and want to contribute to a dynamic creative institution, we would love to hear from you.
Please see full job description & person specification here. Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Benefits
- Healthcare Cash Plan via Healthshield.
- Employee Assistance Program.
- Auto-Enrolment Pension scheme with Royal London ADE will match your contributions up to 3% of your salary.
- Cycle to work scheme.
- Life Assurance (Legal & General).
- Enhanced Paternity Pay.
- Occupational Sick Pay.
- Group Income Protection (Legal & General).
- Season Ticket Loans.
- Staff Discounts – Short Courses.
- 3 business closure days in addition to 33 days of entitled AL inclusive of public/bank holidays.
Quality Officer in London employer: AD Education
Contact Detail:
AD Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the creative media industry, especially those connected to AD Education UK. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes AD Education UK tick and how you can contribute to their mission. Tailor your responses to show how your skills align with their goals, especially in quality assurance and enhancement.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience in quality assurance and your ability to manage competing priorities – these are key for the Quality Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our creative community at AD Education UK. Let’s get you that Quality Officer position!
We think you need these skills to ace Quality Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Officer role. Highlight your relevant experience in quality assurance and any specific skills that match the job description. We want to see how you fit into our creative education environment!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've managed competing priorities in the past. Whether it's through your work or studies, we love to see how you keep everything on track!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AD Education
✨Know Your Quality Assurance Stuff
Make sure you brush up on quality assurance principles and practices relevant to higher education. Be ready to discuss how you’ve applied these in past roles, especially when it comes to interpreting complex policies and ensuring compliance.
✨Show Off Your Organisational Skills
Since the role requires strong organisational skills, prepare examples that showcase your ability to manage multiple priorities and deadlines. Think about times when you coordinated meetings or serviced committees, and be ready to share how you kept everything on track.
✨Data Analysis is Key
Familiarise yourself with data analysis techniques, especially using Excel. Be prepared to talk about how you've used data to identify trends or make recommendations in previous roles. If you can, bring examples of reports or analyses you've done.
✨Be Collaborative and Supportive
This role involves working closely with academic colleagues and professional services teams. Think of examples where you’ve successfully collaborated with others to achieve a common goal, and be ready to discuss how you can contribute to a supportive environment at AD Education UK.