At a Glance
- Tasks: Engage with prospective students through calls and video, organising campus events.
- Company: Join a dynamic education organisation committed to student success.
- Benefits: Enjoy competitive salary, pension scheme, healthcare plan, and staff discounts.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28780 - 28780 £ per year.
Location: Liverpool
Contract Type: Full-time 1FTE
Salary: Up to £28,780 per annum
Closing date for applications: 7 July 2026
About the Role
The role is a hybrid of a traditional contact centre position, with high call volumes, and account management that requires nurturing and developing relationships. Responsibilities include calling leads or accounts and interacting with them through video conferencing, as well as supporting and organising campus‑based activities such as tours and recruitment events.
Requirements
- Personable, confident, friendly and approachable, and self‑motivated to achieve results.
- Passion and commitment to exceeding targets.
- Flexible and adaptable to meet the needs of prospective students and the organisation.
- Outstanding interpersonal skills, including the ability to work with a wide range of people and to inspire trust and confidence.
- Has an inspiring, motivating and professional personality which delivers a positive experience for staff and students.
- Enthusiastic, energetic and self‑motivated.
- Excellent written and verbal communication skills, able to present ideas and information tailored to the audience.
- Good organisational skills, creative, adaptable, resilient and able to work under pressure to organise, prioritise and meet deadlines.
- Comfortable with change and thrives in dynamic environments, demonstrating resilience and ability to prioritise responsibilities and manage change.
- Works well within a team, motivating and supporting others, embracing collaborative working and achieving results both individually and as part of a team.
- Demonstrates personal integrity and honesty at all times.
- Sufficiently mobile and flexible to travel within the UK and work weekends and evenings as required.
- Empathetic and discreet, understanding confidentiality and privacy with respect to personal data, information and communications.
- Reliable, tolerant and determined; an empathic communicator who can see things from others’ perspectives and work well in a team.
Benefits
- Employee Assistance Programme
- Auto‑Enrolment Pension Scheme with Royal London Pension
- Cycle to Work Scheme
- Enhanced Maternity and Adoption Pay
- Enhanced Paternity Pay
- Occupational Sick Pay
- Healthcare Cash Plan
- Group Income Protection (Legal & General)
- Life Assurance (Legal & General)
- Season Ticket Loans
- Ride to Work Scheme
- Staff Discounts – Short Courses 2025‑2026
- 50% off ICMP courses
ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
National Course Advisor - AD Education in Liverpool employer: AD Education
AD Education UK is an exceptional employer, offering a vibrant and creative work environment in the heart of London. As part of a dynamic team dedicated to transforming lives through education, you will enjoy numerous benefits including a comprehensive healthcare plan, generous leave policies, and opportunities for professional growth within the creative industries. Join us to make a meaningful impact while collaborating with passionate individuals who share your commitment to innovation and student engagement.
