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- Tasks: Provide hands-on technical support in creative learning environments and assist students and staff.
- Company: Join AD Education UK, a leading network of creative education institutes.
- Benefits: Competitive salary, employee assistance programme, and discounts on master's programmes.
- Why this job: Shape the student experience and support creativity in a vibrant campus community.
- Qualifications: Technical or creative qualification and customer-facing experience preferred.
- Other info: Flexible hours with opportunities for training and professional development.
The predicted salary is between 22000 - 29000 ÂŁ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelions of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
Requirements
- Salary: Up to ÂŁ25,664
- Contract: Full-time
Are you a hands‑on, people‑focused team player with a passion for supporting creative learning environments? Do you enjoy solving problems, helping others, and working in technical spaces and studios? If so, we’d love to hear from you.
We are seeking a Campus Support Technician (CST) to join our Estates & Facilities team, providing high‑quality front‑line technical and operational support to students and staff across our dynamic, creative campus.
About the Role
The CST role is central to ensuring students have a safe, supportive, and professionally run environment in which to learn and create. You will provide day‑to‑day assistance across teaching rooms, studios, performance spaces, and events, while also supporting the wider facilities team.
Front‑Line Technical Support
- Deliver helpful, professional first‑line support to students across teaching rooms, studios, labs, and communal learning spaces.
- Assist lecturers during practical sessions and workshops, ensuring activities run smoothly and safely.
- Support student inductions, open days, equipment demonstrations, and practical sessions.
- Help prepare and maintain teaching and technical spaces so they’re ready for scheduled activity.
Equipment Maintenance & Gear Hire
- Support equipment hire and loan services, including preparing, logging, maintaining, and organising technical gear.
- Help maintain asset records, barcoding, and condition monitoring.
- Identify equipment faults and assist with basic maintenance or reporting.
Facilities & Health & Safety
- Assist with daily building checks to maintain a safe, clean, and functional campus.
- Support minor maintenance tasks, room setups, and presentation standards.
- Contribute to Health & Safety compliance, including fire checks, incident reporting, and promoting safe working practices.
- Act as Fire Marshal / First Aider once trained.
- Support contractors on site and assist with basic IT troubleshooting for staff and students.
Teamwork & Professional Standards
- Work collaboratively with academic teams, CST colleagues, facilities staff, and campus management.
- Maintain a professional, student‑focused presence and contribute positively to team culture.
- Follow all organisational policies, procedures, and Health & Safety standards.
About You
We’re searching for someone committed, proactive, and passionate about helping students thrive in a creative environment.
Qualifications & Training
- A relevant technical, creative, or facilities‑related qualification or practical experience (desirable).
- Willingness to undertake Fire Marshal, First Aid, and Health & Safety training.
Experience
- Experience in a customer‑facing, technical, creative, or educational setting.
- Experience supporting practical sessions, events, or technical spaces is desirable.
- Experience in a creative or music‑focused environment is highly advantageous.
Skills
- Confident communication and interpersonal skills.
- A practical, problem‑solving approach and strong organisational ability.
- Ability to manage multiple priorities in a busy environment.
- Willingness to learn new systems, equipment, and procedures.
- Flexibility to support evening and weekend activity when required.
Why Join Us?
As a CST, you will play a key part in shaping the student experience—supporting creativity, facilitating learning, and ensuring our campus is a welcoming place to study and collaborate. This is an excellent opportunity for someone who enjoys variety, hands‑on work, and engaging with students and staff in a lively academic environment.
How to Apply
If you’re enthusiastic, technically minded, and committed to providing excellent support, we’d love to hear from you. Apply now and become part of our vibrant Leeds campus community.
The deadline for applications is on 16th February 2026.
To improve the diversity of our team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.
Note: ADE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Employee Assistance Program
Auto-Enrolment Pension Scheme with Royal London
Cycle to Work Scheme
Discount for Masters Programmes
Campus Support Technician (CST) -AD Education Leeds employer: AD Education
Contact Detail:
AD Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Support Technician (CST) -AD Education Leeds
✨Tip Number 1
Get to know the campus! Familiarise yourself with the teaching rooms, studios, and performance spaces. This way, when you walk in for an interview, you can chat about how you’d support students in those specific areas.
✨Tip Number 2
Show off your problem-solving skills! Think of examples from your past where you’ve tackled technical issues or helped others. We love hearing about real-life experiences that demonstrate your hands-on approach.
✨Tip Number 3
Be ready to discuss teamwork! The CST role is all about collaboration, so come prepared with stories about how you’ve worked with others in a busy environment. Highlight your ability to maintain a positive team culture.
✨Tip Number 4
Don’t forget to express your passion for creative education! Share why you’re excited about supporting students in a creative environment. We want to see your enthusiasm shine through during the interview!
We think you need these skills to ace Campus Support Technician (CST) -AD Education Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting creative learning environments shine through. We want to see how your passion aligns with our values and the role of a Campus Support Technician.
Tailor Your Experience: Make sure to highlight any relevant experience you have in technical or creative settings. We’re looking for hands-on problem solvers, so share specific examples that demonstrate your skills and how they relate to the CST role.
Be Professional Yet Approachable: While we love a friendly tone, remember to maintain professionalism in your application. Show us that you can communicate effectively and are ready to contribute positively to our team culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Leeds campus.
How to prepare for a job interview at AD Education
✨Know Your Tech
As a Campus Support Technician, you'll be dealing with various technical equipment and spaces. Brush up on your knowledge of the gear used in creative environments, and be ready to discuss any relevant experience you have with similar equipment during the interview.
✨Show Your People Skills
This role is all about supporting students and staff, so be prepared to showcase your communication and interpersonal skills. Think of examples where you've successfully helped others or resolved issues in a customer-facing setting.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare to share specific instances where you've tackled challenges, especially in a technical or educational context. Highlight your practical approach and how you managed multiple priorities.
✨Emphasise Your Passion for Creativity
AD Education values creativity and innovation, so make sure to express your enthusiasm for supporting a creative learning environment. Share your experiences in creative settings and how they fuel your desire to help students thrive.
