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- Tasks: Lead and expand client accounts while driving transformation and delivering exceptional value.
- Company: Acxiom, a leader in customer intelligence and data-driven solutions.
- Benefits: Competitive salary, professional development, and the chance to work with top-tier clients.
- Why this job: Be a trusted advisor and make a real impact on client success and growth.
- Qualifications: 8+ years in client management, strong problem-solving skills, and marketing technology expertise.
- Other info: Dynamic environment with opportunities for career advancement and cross-functional collaboration.
The predicted salary is between 80000 - 100000 £ per year.
Acxiom is seeking a Client Partner to lead and expand a portfolio of accounts, with a focus on achieving revenue, profitability, and client satisfaction goals. This role involves acting as a strategic trusted advisor and driving transformation by aligning the client's business objectives with Acxiom’s data, technology, and service capabilities. The Client Partner will manage their portfolio by leading and inspiring the team to deliver exceptional work, ensuring the client values the partnership and recognises the unique and incremental business value provided by Acxiom’s services.
The Client Partner collaborates cross-functionally with delivery, new business, partner alliances, and marketing teams to ensure client success, revenue growth, and long-term sustainability of the partnership. Ideal candidates will possess strong business acumen, the ability to understand clients’ businesses and challenges, a natural inclination to solve problems, and be able to leverage Acxiom and Omnicom’s capabilities to address clients’ challenges effectively.
Responsibilities- Build and maintain deep, strategic relationships with clients, serving as their primary point of contact and trusted advisor.
- Own the commercial success of the account portfolio, driving upsells, renewals and expansion of services while maintaining strong retention metrics.
- Partner with clients to understand their business objectives, challenges, and customer / digital transformation needs, aligning Acxiom’s capabilities to provide value-driven solutions.
- Collaborate with delivery, partner alliances, marketing, and commercial leadership teams to drive client success and account expansion.
- Monitor key performance indicators (KPIs) for client engagements, ensuring projects meet business objectives, timelines, and budgets.
- Lead contract discussions, pricing strategies, and statements of work (SOWs) to drive favorable outcomes for both Acxiom and the client.
- Stay informed about industry trends, emerging technologies, and competitor activities to provide insights and thought leadership to clients and internally within the agency.
- 8+ years in enterprise client management, strategic account leadership, or consulting, preferably within a marketing technology SI, digital agency, or a technology solutions provider.
- Client-Centric Mindset: Passionate about delivering value and building long-term partnerships.
- Marketing Technology & Cloud Expertise: Deep understanding of marketing technology and cloud platforms (e.g., Salesforce, Adobe, Treasure Data, Google Cloud Platform), digital transformation, and omnichannel trends.
- Strategic Sales & Negotiation: Proven track record of managing complex deals, including renewals, expansions, and consultative selling.
- Executive Presence: Ability to engage and influence C-level stakeholders and senior decision-makers within enterprise organisations.
- Problem-Solving Ability: Strong analytical and strategic thinking skills to address client challenges effectively.
- Cross-Functional Collaboration: Experience working with technical delivery, partner alliances, and marketing teams to drive successful client engagements.
- Metrics & KPI Focus: Strong analytical skills with the ability to track account performance, revenue growth, and client satisfaction metrics.
- Communication & Presentation Skills: Exceptional ability to articulate complex solutions in a compelling and concise manner.
- Adaptability & Agility: Keen to work in a fast-paced, evolving business and industry.
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.
Strategic Client Partner: Growth & Transformation Lead employer: Acxiom UK
Contact Detail:
Acxiom UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Client Partner: Growth & Transformation Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and come up with examples that showcase your experience in client management and strategic thinking.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Strategic Client Partner: Growth & Transformation Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Client Partner role. Highlight your experience in client management and how it aligns with Acxiom's goals. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their analytical thinking and strategic approach to solving client issues.
Highlight Collaboration Experience: Since this role involves working cross-functionally, mention any past experiences where you've successfully collaborated with different teams. We’re looking for someone who can inspire and lead diverse groups to achieve client success.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensure you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Acxiom UK
✨Know Your Client Inside Out
Before the interview, dive deep into Acxiom's services and how they align with client needs. Understand their business objectives and challenges so you can demonstrate how your experience can help them achieve their goals.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your ability to think strategically and solve complex problems. Be ready to discuss how you've successfully managed client relationships and driven revenue growth in previous roles.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you've worked with different teams to deliver exceptional results. Highlight your experience collaborating with marketing, delivery, and partner alliances to show you can drive client success across various functions.
✨Engage with C-Level Stakeholders
Practice articulating your ideas clearly and concisely, especially when discussing complex solutions. Be prepared to showcase your executive presence and how you've influenced senior decision-makers in past roles.