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For Companies At a Glance
- Tasks: Build strategic relationships with clients and drive their success through innovative solutions.
- Company: Join Acxiom, a leader in customer intelligence and data-driven marketing solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients transform their businesses with cutting-edge technology.
- Qualifications: 8+ years in client management or consulting, with a focus on marketing technology.
- Other info: Dynamic environment with a strong emphasis on collaboration and career advancement.
The predicted salary is between 43200 - 72000 £ per year.
Responsibilities
- Build and maintain deep, strategic relationships with clients, serving as their primary point of contact and trusted advisor.
- Own the commercial success of the account portfolio, driving upsells, renewals and expansion of services while maintaining strong retention metrics.
- Partner with clients to understand their business objectives, challenges, and customer/digital transformation needs, aligning Acxiom's capabilities to provide value-driven solutions.
- Collaborate with delivery, partner alliances, marketing, and commercial leadership teams to drive client success and account expansion.
- Monitor key performance indicators (KPIs) for client engagements, ensuring projects meet business objectives, timelines, and budgets.
- Lead contract discussions, pricing strategies, and statements of work (SOWs) to drive favorable outcomes for both Acxiom and the client.
- Stay informed about industry trends, emerging technologies, and competitor activities to provide insights and thought leadership to clients and internally within the agency.
Experience and key competencies
- 8+ years in enterprise client management, strategic account leadership, or consulting, preferably within a marketing technology SI, digital agency, or a technology solutions provider.
- Client-Centric Mindset: Passionate about delivering value and building long-term partnerships.
- Marketing Technology & Cloud Expertise: Deep understanding of marketing technology and cloud platforms (e.g., Salesforce, Adobe, Treasure Data, Google Cloud Platform), digital transformation, and omnichannel trends.
- Strategic Sales & Negotiation: Proven track record of managing complex deals, including renewals, expansions, and consultative selling.
- Executive Presence: Ability to engage and influence C-level stakeholders and senior decision-makers within enterprise organisations.
- Problem-Solving Ability: Strong analytical and strategic thinking skills to address client challenges effectively.
- Cross-Functional Collaboration: Experience working with technical delivery, partner alliances, and marketing teams to drive successful client engagements.
- Metrics & KPI Focus: Strong analytical skills with the ability to track account performance, revenue growth, and client satisfaction metrics.
- Communication & Presentation Skills: Exceptional ability to articulate complex solutions in a compelling and concise manner.
- Adaptability & Agility: Keen to work in a fast-paced, evolving business and industry.
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world's best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.
Client Partner in London employer: Acxiom UK
Contact Detail:
Acxiom UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building those relationships can open doors you didn’t even know existed.
✨Tip Number 2
Show off your expertise! When you’re chatting with potential clients or during interviews, share insights about industry trends and how you can help them tackle their challenges. This not only positions you as a thought leader but also shows that you’re genuinely interested in their success.
✨Tip Number 3
Practice your pitch! Whether it’s for a meeting or an interview, make sure you can clearly articulate how your skills align with the client’s needs. Tailor your message to highlight your experience in strategic account leadership and how you can drive value for them.
✨Tip Number 4
Don’t forget to follow up! After meetings or interviews, send a quick thank-you note or email. It keeps you top of mind and shows that you’re proactive. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and how you can contribute to their goals.
We think you need these skills to ace Client Partner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in client management and strategic account leadership, and show how your skills align with what we’re looking for at StudySmarter.
Showcase Your Client-Centric Mindset: We want to see your passion for building long-term partnerships. Share examples of how you've delivered value to clients in the past, and how you’ve tackled their challenges head-on.
Demonstrate Your Industry Knowledge: Stay informed about marketing technology trends and emerging solutions. Mention any relevant tools or platforms you’ve worked with, like Salesforce or Google Cloud, to show us you’re on top of your game.
Keep It Clear and Concise: When writing your application, be clear and to the point. We appreciate strong communication skills, so make sure your ideas come across effectively without unnecessary fluff. And don’t forget to apply through our website!
How to prepare for a job interview at Acxiom UK
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the company and its clients. Familiarise yourself with their business objectives, challenges, and how they align with Acxiom's capabilities. This will help you demonstrate your client-centric mindset and show that you're ready to be a trusted advisor.
✨Showcase Your Strategic Sales Skills
Prepare examples of your past experiences in managing complex deals and driving account expansions. Be ready to discuss specific strategies you've used in negotiations and how you've successfully influenced C-level stakeholders. This will highlight your strategic sales and negotiation expertise.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you've worked with different teams to achieve client success. Share stories that illustrate your ability to collaborate with technical delivery, marketing, and partner alliances. This will showcase your adaptability and agility in a fast-paced environment.
✨Be Metrics-Driven
Come prepared with insights on key performance indicators (KPIs) relevant to client engagements. Discuss how you've tracked account performance and client satisfaction metrics in the past. This will underline your analytical skills and commitment to driving commercial success.
