At a Glance
- Tasks: Build strategic relationships with clients and drive their success through innovative solutions.
- Company: Join Acxiom, a leader in customer intelligence and data-driven marketing solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients transform their businesses with cutting-edge technology.
- Qualifications: 8+ years in client management with a focus on marketing technology and strategic sales.
- Other info: Dynamic environment with a focus on collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Build and maintain deep, strategic relationships with clients, serving as their primary point of contact and trusted advisor.
- Own the commercial success of the account portfolio, driving upsells, renewals and expansion of services while maintaining strong retention metrics.
- Partner with clients to understand their business objectives, challenges, and customer/digital transformation needs, aligning Acxiom’s capabilities to provide value-driven solutions.
- Collaborate with delivery, partner alliances, marketing, and commercial leadership teams to drive client success and account expansion.
- Monitor key performance indicators (KPIs) for client engagements, ensuring projects meet business objectives, timelines, and budgets.
- Lead contract discussions, pricing strategies, and statements of work (SOWs) to drive favorable outcomes for both Acxiom and the client.
- Stay informed about industry trends, emerging technologies, and competitor activities to provide insights and thought leadership to clients and internally within the agency.
Experience and key competencies:
- 8+ years in enterprise client management, strategic account leadership, or consulting, preferably within a marketing technology SI, digital agency, or a technology solutions provider.
- Client-Centric Mindset: Passionate about delivering value and building long-term partnerships.
- Marketing Technology & Cloud Expertise: Deep understanding of marketing technology and cloud platforms (e.g., Salesforce, Adobe, Treasure Data, Google Cloud Platform), digital transformation, and omnichannel trends.
- Strategic Sales & Negotiation: Proven track record of managing complex deals, including renewals, expansions, and consultative selling.
- Executive Presence: Ability to engage and influence C-level stakeholders and senior decision-makers within enterprise organisations.
- Problem-Solving Ability: Strong analytical and strategic thinking skills to address client challenges effectively.
- Cross-Functional Collaboration: Experience working with technical delivery, partner alliances, and marketing teams to drive successful client engagements.
- Metrics & KPI Focus: Strong analytical skills with the ability to track account performance, revenue growth, and client satisfaction metrics.
- Communication & Presentation Skills: Exceptional ability to articulate complex solutions in a compelling and concise manner.
- Adaptability & Agility: Keen to work in a fast-paced, evolving business and industry.
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.
Client Partner employer: Acxiom UK
Contact Detail:
Acxiom UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building those relationships can open doors you didn’t even know existed.
✨Tip Number 2
Be the expert! Stay updated on the latest trends in marketing technology and digital transformation. Share your insights on social media or in discussions with potential clients. When they see you as a thought leader, they’ll be more likely to trust you with their business.
✨Tip Number 3
Practice your pitch! Whether it’s a casual chat or a formal meeting, being able to articulate your value proposition clearly is key. Role-play with friends or colleagues to refine your approach and make sure you’re ready to impress when it counts.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, send a quick message to thank them for their time and reiterate your interest. It shows you’re proactive and genuinely care about building that relationship, which can set you apart from the competition.
We think you need these skills to ace Client Partner
Some tips for your application 🫡
Show Your Client-Centric Mindset: When writing your application, make sure to highlight your passion for building long-term partnerships. We want to see how you've delivered value to clients in the past and how you plan to do it with us at StudySmarter.
Demonstrate Your Strategic Sales Skills: Share examples of complex deals you've managed, especially renewals and expansions. We love seeing a proven track record, so don’t hold back on showcasing your negotiation prowess in your written application!
Be Clear and Concise: Your communication skills are key! Make sure your application articulates your experience and skills in a compelling way. We appreciate clarity, so keep it straightforward and engaging.
Tailor Your Application: Take the time to align your experiences with our job description. We’re looking for someone who understands marketing technology and can adapt to our fast-paced environment, so make those connections clear in your application!
How to prepare for a job interview at Acxiom UK
✨Know Your Client Inside Out
Before the interview, dive deep into understanding Acxiom's client base and their specific needs. Familiarise yourself with their business objectives and challenges, as well as how Acxiom’s solutions can address these. This will help you demonstrate your client-centric mindset and show that you're ready to be a trusted advisor.
✨Showcase Your Strategic Sales Skills
Prepare examples of your past experiences in managing complex deals and driving account expansions. Be ready to discuss your approach to negotiations and how you've successfully navigated contract discussions. This will highlight your strategic sales and negotiation abilities, which are crucial for the Client Partner role.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you've worked with different teams to achieve client success. Be prepared to share how you collaborated with technical delivery, marketing, or partner alliances to drive results. This will showcase your ability to work cross-functionally, which is key for this position.
✨Stay Ahead of Industry Trends
Research current trends in marketing technology and digital transformation. Bring insights to the interview about emerging technologies and competitor activities. This will not only show your passion for the industry but also your ability to provide thought leadership to clients and within the agency.