Customer Service & Inside Sales Representative (German Speaking)

Customer Service & Inside Sales Representative (German Speaking) page is loaded## Customer Service & Inside Sales Representative (German Speaking)locations: Glasgow, Scotland, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Req#100447KJUS is dedicated to amplifying the world\’s most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. The KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey**KJUS | Customer Service & Inside Sales Representative****Job Objective**This role will play a key role in delivering outstanding customer support. This position reports to the General Manager.**Primary Responsibilities*** Support B2B customers on the phone and by e-mail* Evaluate, process, and complete warranty claims* Support in managing the accuracy, availability, and data integrity of inventory (including salesman samples) across all business systems* Create, send and control customer invoices* Cooperate with logistics partners, monitor and ensure timely delivery* Maintain customer files, orders, correspondence, invoices, payments* Enter & process pre book orders* Prepare sales statistics and reports to support sales team.* Retain a vast understanding of product lines.* Maintain working knowledge of company policy with regards to products and service policies* Contact clients and agents to provide sales, product, pricing, and inventory data as required by sales team* General administrative support to internal departments* Assist with accurate, timely fulfillment and shipment of order* Assist with order processing and re-order requests* Help with occasional golf or ski events* Coordinate with the marketing and e-commerce on direct-to-consumer promotions, events, etc.**Requirements*** Customer service or similar role experience* Sales experience preferred* Experience with Netsuite preferred* Strong verbal and written communication skills with and aptitude for conflict resolution* Proficient computer skills (MS Office, Outlook) Strong problem-solving and conflict resolution abilities* Proficient in German* Proficeient in English* A passion for outdoor sports industry* Occasionally long periods of sitting, standing, and/or walkingJoin us at KJUS and be part of a team that values excellence and innovation.**WHERE PERFORMANCE MEETS PURPOSE**The history of Acushnet Company is tightly woven in the game of golf. From the beginning, we’ve been unwavering in our purpose to enrich the experience of dedicated golfers through superior product performance, technological innovation, unmatched quality, and exceptional service. Our dedicated associates bring their unique experiences and perspectives and are united by a common purpose.Our team takes great pride in their work, living by the credo: ‘Autograph your work with excellence.’ This commitment to excellence, along with the passion and dedication of our associates, has earned us our position as leaders in every category in which we compete. Our strong culture, driven by our core values, continues to drive our success.Home to leading golf brands and products – including Titleist, the #1 ball in golf, and FootJoy, the #1 shoe and glove in golf, we honor our rich history while staying focused on the future. We embrace our role as “bridge builders” and are committed to leaving our brands, communities, and the game of golf in a better place. Our drive to innovate is purposeful, ensuring our future is as strong as our position leading the golf industry. #J-18808-Ljbffr