At a Glance
- Tasks: Lead a team to deliver innovative healthcare software solutions to NHS customers.
- Company: Join a forward-thinking company dedicated to improving healthcare through technology.
- Benefits: Competitive salary, car allowance, and fully remote work with occasional travel.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in healthcare software and team management is essential.
The predicted salary is between 80000 - 85000 £ per year.
Salary up to £85K (depending on experience) plus car allowance. Fully remote with some travel to customer sites (not frequent). We are seeking an experienced Professional Services Manager- Healthcare Software to join our professional services organisation, managing a team and leading the delivery of clinical software implementations to NHS customers. This is a team management role, combining hands‑on consultancy (up to 50% billable utilisation) with line management of implementation consultants. You will be accountable for high‑quality customer delivery, team utilisation, and contributing to the commercial success of professional services engagements.
Responsibilities:
- Accountable for performance of implementation consultants, embedding consultancy principles and driving growth, utilisation, and profitability.
- Align leadership strategy and vision with customer expectations and team delivery to ensure high‑quality engagements.
- Develop long‑term customer relationships, grow revenue, plan for team growth and profitability, accelerate advanced delivery models, and promote consulting strategy.
- Ensure consultants understand customer requirements.
- Lead consultants in analysing customer workflows and configuring products accordingly.
Professional Services Manager- Healthcare Software employer: Acuro Associates Ltd
As a leading provider of healthcare software solutions, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our fully remote working model, combined with competitive salaries and benefits, allows our Professional Services Managers to thrive while making a meaningful impact in the NHS sector. Join us to be part of a forward-thinking team that values innovation and collaboration, ensuring you have the tools and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Manager- Healthcare Software
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare software industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the NHS context. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams and delivering successful projects. Use specific examples to demonstrate how you've driven growth and profitability in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace Professional Services Manager- Healthcare Software
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Professional Services Manager role. Highlight your experience in healthcare software and team management, as well as any relevant consultancy skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing teams and delivering high-quality customer engagements. Let us know what excites you about working with StudySmarter!
Showcase Your Leadership Skills:Since this role involves managing a team, make sure to highlight your leadership experience. Talk about how you've motivated teams, driven growth, and ensured high-quality delivery in previous roles. We love seeing how you can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Acuro Associates Ltd
✨Know Your Stuff
Make sure you’re well-versed in healthcare software and the specific challenges faced by NHS customers. Brush up on recent trends in clinical software implementations, as this will show your passion and expertise during the interview.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and past experiences. Think of examples where you've successfully led a team or project, focusing on how you drove growth and ensured high-quality delivery.
✨Understand Customer Needs
Demonstrate your ability to align with customer expectations by preparing to discuss how you’ve previously developed long-term relationships with clients. Highlight any strategies you’ve used to understand and meet their requirements effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a challenging implementation or resolving team conflicts. Practise articulating your thought process and decision-making skills in these scenarios to impress the interviewers.
