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For Companies At a Glance
- Tasks: Support and enhance Unit4 ERP systems while engaging with stakeholders.
- Company: Join a global leader in enterprise solutions with a forward-thinking approach.
- Benefits: Competitive salary, bonuses, hybrid work, and opportunities for professional growth.
- Why this job: Be part of innovative projects that shape the future of enterprise systems.
- Qualifications: 2-3 years of experience with Unit4 ERP and a passion for tech development.
- Other info: Exciting chance to work on cutting-edge cloud and AI projects.
The predicted salary is between 40000 - 50000 £ per year.
Unit4 ERP (formally Agresso) 3rd Line Support Analyst
Permanent, full time, hybrid (1-day per week in the office)
Salary between £40-£50K depending on experience plus company benefits and bonus
The Opportunity
We are seeking a Unit4 ERP - 3rd Line Support Analyst to join our IT team. You will work in both a technical & functional capacity to deliver new enhancements and functionality using Unit4 ERP. The role will involve 3rd line system support, internal consulting and stakeholder engagement. The successful candidate will assist the Business Systems Manager in gathering requirements, delivering functionality and products which meet the needs of the company.
Responsibilities
- Lead activities for system updates, enhancements and 3rd line support for Unit4 ERP including financials, procurement, pcb, hr, expenses (experience with 2 or more of the mentioned modules would be preferred)
- Monitor system performance to ensure stability and reliability
- Manage system development priorities in line with organisational needs
- Act as the main contact for external system and support providers
Qualifications
- 2-3 years experience providing functional and 3rd line support for Unit4 ERP; 2 or more of financials, procurement, pcb, hr, expenses
- SQL experience
- Unit4 ERP workflow experience
- Unit4 ERP excelerator reporting experience
- Keen to get involved with more technical and integration activities
This is a development role and you might not have all the skills mentioned, but you are excited by the opportunity to grow your experience which could include:
- Unit4 ERP cloud migration with Azure
- Unit4 ERP Public API/API/Webservices
- Reporting ARC/XtraReports
- IPaaS cloud integration with products such as Boomi or Workato
- AI projects
Amazing opportunity to work for a global company who are pushing the boundaries of what can be delivered with Unit4 ERP and future proofing enterprise system capabilities.
Unit4 ERP 3rd Line Support Analyst in Gloucester employer: Acuro Associates Ltd
Contact Detail:
Acuro Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit4 ERP 3rd Line Support Analyst in Gloucester
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Unit4 ERP. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your experience with Unit4 ERP, especially if you've worked on enhancements or integrations. This will give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Unit4 ERP 3rd Line Support Analyst in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Unit4 ERP 3rd Line Support Analyst role. Highlight your experience with the specific modules mentioned in the job description, like financials and procurement, to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills align with our needs. Don’t forget to mention any relevant projects or experiences that showcase your expertise.
Show Off Your Technical Skills: Since this role involves both technical and functional aspects, make sure to highlight your SQL experience and any work you've done with Unit4 ERP workflows. We want to see how you can contribute to our team right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Acuro Associates Ltd
✨Know Your Unit4 ERP Inside Out
Make sure you brush up on your knowledge of Unit4 ERP, especially the modules mentioned in the job description like financials, procurement, and HR. Be ready to discuss your experience with these areas and how you've used them in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous support roles. Think about specific challenges you faced with system updates or user queries and how you resolved them. This will demonstrate your ability to handle 3rd line support effectively.
✨Engage with Stakeholders
Since stakeholder engagement is key in this role, be prepared to talk about how you've collaborated with different teams in the past. Highlight any experiences where you gathered requirements or delivered functionality that met business needs.
✨Express Your Eagerness to Learn
This position is a development role, so show your enthusiasm for growing your skills. Discuss any relevant training or projects you're interested in, such as cloud migration or API integration, to convey your commitment to professional development.
