At a Glance
- Tasks: Lead a team to deliver clinical software implementations for NHS customers.
- Company: Join a professional services organisation with a focus on healthcare technology.
- Benefits: Salary up to £80K, car allowance, and fully remote work with occasional travel.
- Other info: Opportunity for growth in a dynamic and supportive environment.
- Why this job: Make a real impact in healthcare by managing innovative software solutions.
- Qualifications: Experience in clinical applications and team management required.
The predicted salary is between 72500 - 72500 £ per year.
Professional Services | Vendor Side. Salary up to £80K (depending on experience) plus car allowance. Fully remote with some travel to customer sites (not frequent).
We are seeking an experienced Practice Manager- Clinical Applications to join our professional services organisation, managing a team and leading the delivery of clinical software implementations to NHS customers. This is a team management role, combining hands-on consultancy (up to 50% billable utilisation) with line management of implementation consultants. You will be accountable for high-quality customer delivery, team utilisation, and contributing to the commercial success of professional services engagements.
Responsibilities for the Practice Manager- Clinical Applications:
- Accountable for performance of implementation consultants, embedding consultancy principles and driving growth, utilisation, and profitability.
- Align leadership strategy and vision with customer expectations and team delivery to ensure high-quality engagements.
- Develop long-term customer relationships, grow revenue, plan for team growth and profitability, accelerate advanced delivery models, and promote consulting strategy.
- Ensure consultants understand customer requirements.
- Lead consultants in analysing customer workflows and configuring products accordingly.
- Manage individual and team performance to meet utilisation targets, optimise project time, and address underperformance.
- Provide regular management reports and maintain project trackers.
About you:
- Proven experience in a vendor-side professional services management role (Practice Manager, Consulting Manager, Consulting Team Leader).
- Background delivering clinical applications such as EPR, EHR, PAS, ePMA, OCRR or similar (Hands-on implementation not Project Management).
- Experience leading or managing consultants in a delivery environment.
- Strong understanding of customer workflows and value-based software adoption.
- Commercially aware, with the ability to balance utilisation, quality and customer satisfaction.
- Comfortable travelling to customer sites across the UK as required, but not frequent.
Practice Manager- Clinical Applications in Birmingham employer: Acuro Associates Ltd
As a leading professional services organisation, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With a focus on employee growth and development, we offer comprehensive training and support for our Practice Manager- Clinical Applications, ensuring you have the tools needed to succeed while enjoying the flexibility of a fully remote position with occasional travel. Join us to make a meaningful impact in the healthcare sector, delivering high-quality clinical software solutions to NHS customers.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager- Clinical Applications in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare tech space and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your consultancy principles and customer engagement strategies. We want you to showcase your experience with clinical applications and how you've driven team performance in past roles.
✨Tip Number 3
Don’t forget to highlight your hands-on implementation experience during discussions. We know that’s what sets you apart, so make sure to share specific examples of how you've successfully managed consultants and delivered high-quality customer engagements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Practice Manager- Clinical Applications in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Practice Manager role. Highlight your experience with clinical applications and team management to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your hands-on consultancy experience!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. We want to see how you’ve driven growth and improved customer satisfaction in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Acuro Associates Ltd
✨Know Your Clinical Applications
Make sure you brush up on your knowledge of clinical applications like EPR, EHR, and PAS. Be ready to discuss how you've implemented these systems in the past and how they can benefit NHS customers. This will show that you understand the technical side and can lead your team effectively.
✨Demonstrate Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led consultants in previous positions. Talk about how you’ve driven performance, addressed underperformance, and fostered a collaborative environment. This will highlight your ability to align with the company's vision.
✨Understand Customer Workflows
Familiarise yourself with common customer workflows in the healthcare sector. During the interview, discuss how you would analyse these workflows and configure products accordingly. This shows that you can bridge the gap between technical implementation and customer needs.
✨Show Commercial Awareness
Be ready to talk about how you balance utilisation, quality, and customer satisfaction. Share any strategies you've used to grow revenue or improve profitability in past roles. This will demonstrate that you’re not just focused on delivery but also on the commercial success of the organisation.
