Salesforce Business Analyst

Salesforce Business Analyst

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Business Analyst to define and document business requirements.
  • Company: Acumen Solutions leads in Enterprise Cloud Transformation, enhancing productivity and profitability.
  • Benefits: Enjoy flexible work options and a strong commitment to social responsibility.
  • Why this job: Be part of a dynamic team that drives impactful cloud solutions and community initiatives.
  • Qualifications: Bachelor's degree required; Salesforce experience is a must, along with strong analytical skills.
  • Other info: Some travel may be required for this role based in London.

The predicted salary is between 36000 - 60000 £ per year.

Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realise dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government agencies alike rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities.

We currently have an opportunity for a Business Analyst in our London, UK location (some travel required).

Specific Duties

  • Requirements definition and documentation
  • Work with customers and client stakeholders to understand and define business requirements
  • Work directly with technologists to develop use cases and functional specifications documents
  • Solicit, gather, and analyse user input and requirements
  • Identify and involve key stakeholders
  • Identify and interview internal/external subject matter experts
  • Author and compile surveys
  • Interface with technical managers and teams
  • Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents

Qualifications

  • Bachelors Degree or equivalent qualification
  • Experience in Salesforce (SFDC) CRM with end to end implementation experience or similar CRM solutions
  • Salesforce.com integration experience, including between different business systems as well as working with integration tools
  • Experience soliciting, gathering, analysing user input and requirements
  • Experience creating wireframe documents, and with information architecture
  • Experience authoring requirements definition and related documentation
  • Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks
  • Experience with large scale web projects (ideally involving the creation and launch of major e-commerce B2B websites) a plus
  • Experience in cognitive design, information architecture and user-centered design a plus
  • Experience in Human-Computer Interaction, Cognitive Design, or similar field of study, is a plus
  • Experience working with creative and technical project teams
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools

Salesforce Business Analyst employer: Acumen Solutions

Acumen Solutions is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. With a strong commitment to employee growth, we provide ample opportunities for professional development and engagement in meaningful projects that drive social impact. Our focus on results, combined with a supportive environment and a robust social responsibility programme, makes us a standout choice for those seeking a rewarding career in Salesforce Business Analysis.
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Contact Detail:

Acumen Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Business Analyst

✨Tip Number 1

Familiarise yourself with Salesforce and its functionalities. Since the role requires experience in Salesforce CRM, having a solid understanding of its features and capabilities will help you stand out during interviews.

✨Tip Number 2

Network with current or former employees of Acumen Solutions. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your experience with business analysis and stakeholder engagement. Be ready to share specific examples of how you've successfully gathered and analysed user requirements in past projects.

✨Tip Number 4

Brush up on your technical skills, especially in tools like Microsoft Visio and SharePoint. Being proficient in these tools will not only help you in the role but also demonstrate your readiness to hit the ground running.

We think you need these skills to ace Salesforce Business Analyst

Salesforce CRM Expertise
Requirements Definition and Documentation
User Input Analysis
Use Case Development
Functional Specifications Authoring
Stakeholder Engagement
Survey Creation and Analysis
Collaboration with IT Teams
Wireframe Document Creation
Information Architecture
Business Process Analysis
Project Management Tools Proficiency
Human-Computer Interaction Knowledge
Cognitive Design Principles
Large Scale Web Project Experience
Technical Communication Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Salesforce Business Analyst position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Salesforce or similar CRM solutions. Include specific examples of past projects where you defined business requirements, collaborated with stakeholders, or created functional specifications.

Showcase Your Skills: Mention your proficiency in tools like Microsoft Word, Excel, and Visio, as well as any experience with wireframing and user-centered design. This will demonstrate your technical capabilities and how they relate to the role.

Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Discuss how your values align with Acumen Solutions' focus on social responsibility and community impact.

How to prepare for a job interview at Acumen Solutions

✨Understand the Company and Its Values

Before your interview, take some time to research Acumen Solutions. Understand their focus on enterprise cloud transformation and their commitment to social responsibility. This will help you align your answers with their values and demonstrate your genuine interest in the company.

✨Showcase Your Salesforce Experience

Be prepared to discuss your experience with Salesforce CRM in detail. Highlight specific projects where you have implemented Salesforce solutions, focusing on your role in gathering requirements and collaborating with stakeholders. Use concrete examples to illustrate your expertise.

✨Prepare for Technical Questions

Expect technical questions related to business analysis and Salesforce integration. Brush up on your knowledge of use cases, functional specifications, and wireframe documentation. Being able to speak confidently about these topics will show that you are well-prepared and knowledgeable.

✨Demonstrate Collaboration Skills

Since the role involves working closely with various teams, be ready to discuss your experience collaborating with technical project managers, developers, and business stakeholders. Share examples of how you have successfully navigated different perspectives to achieve project goals.

Salesforce Business Analyst
Acumen Solutions
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  • Salesforce Business Analyst

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-20

  • A

    Acumen Solutions

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