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- Tasks: Guide clients through the enrollment process and provide support for our services.
- Company: Join Acumen Fiscal Agent, a trusted leader in fiscal agent services.
- Benefits: Enjoy 16 paid holidays, PTO, health coverage, and a supportive work culture.
- Why this job: Make a real impact by helping individuals achieve greater independence every day.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Be part of a mission-driven team with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families.
Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services.
We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful!
What is the job?
Acumen Fiscal Agent is seeking an Enrollment Specialist to join our dedicated team. In this role, you will be responsible for guiding clients through the enrollment process for our services, ensuring they receive the support they need to navigate our financial products. Your primary goal will be to facilitate a seamless enrollment experience while providing education about our services and answering any questions that clients may have. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for helping others. Join our team and contribute to empowering individuals in their journey towards greater independence.
Responsibilities
- Assist clients in the enrollment process for fiscal agent services.
- Provide thorough explanations of available services and eligibility requirements.
- Collect and verify necessary documentation for enrollment.
- Maintain accurate records of client enrollments and communications.
- Respond to client inquiries and follow up as needed to ensure successful enrollments.
- Collaborate with internal teams to support client needs and enhance the enrollment process.
- Stay updated on policy changes and best practices related to enrollment procedures.
Qualifications
- High school diploma or equivalent; relevant experience in customer service or enrollment support preferred.
- Strong verbal and written communication skills.
- Detail-oriented with strong organizational skills.
- Ability to work independently and manage multiple tasks effectively.
- Proficient in Microsoft Office Suite, especially Excel.
- Experience in a healthcare or social services environment is a plus.
- Strong problem-solving abilities and a compassionate approach to client interactions.
- Ability to work collaboratively within a team environment.
What’s in It for You?
- 16 paid holidays, including your birthday! We believe celebrating you is just as important as the work you do.
- Paid Time Off and Paid Sick Time
- Employee Recognition Program
- Employee Assistance Program
- Referral Program, get extra rewards for referring your friends to work with Acumen!
- Paid Parental Leave
- Be a part of a mission driven culture where you can make a real impact
- Medical, Dental & Vision coverage
- 401(k) with company match
- Voluntary benefits, including Pet Insurance
What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day?
Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together.
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Enrollment Specialist employer: Acumen Fiscal Agent
Contact Detail:
Acumen Fiscal Agent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrollment Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence. Remember, showing genuine enthusiasm for the role can really set you apart!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our mission-driven team.
We think you need these skills to ace Enrollment Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enrollment Specialist role. Highlight your communication skills and any relevant experience in customer service or enrollment support. We want to see how you can help us empower individuals!
Show Your Passion: In your application, let your passion for helping others shine through. Share any experiences that demonstrate your commitment to making a difference in people's lives. We’re all about compassion here at StudySmarter!
Be Detail-Oriented: Pay close attention to detail when filling out your application. Ensure all information is accurate and complete, as this reflects your organisational skills. We appreciate candidates who can manage multiple tasks effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Acumen Fiscal Agent
✨Know the Company Inside Out
Before your interview, take some time to research Acumen Fiscal Agent. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As an Enrollment Specialist, strong communication is key. Prepare examples from your past experiences where you successfully guided clients or customers through a process. Practice explaining complex information in a simple way, as this will be crucial in your role.
✨Be Detail-Oriented
Since the job requires maintaining accurate records and verifying documentation, highlight your attention to detail during the interview. You could mention specific tools or methods you use to stay organised and ensure accuracy in your work.
✨Demonstrate Your Compassion
Acumen values a compassionate approach to client interactions. Think of instances where you've gone above and beyond to help someone, especially in a customer service or healthcare setting. Sharing these stories will resonate well with the interviewers and align with their mission.
