At a Glance
- Tasks: Design and govern end-to-end solutions in ServiceNow TSM, overseeing development teams.
- Company: Leading tech firm focused on innovative telecom solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on collaboration and innovation.
- Why this job: Shape the future of telecom operations with cutting-edge technology and impactful projects.
- Qualifications: Experience in ServiceNow TSM and strong integration skills required.
The predicted salary is between 70000 - 90000 € per year.
A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Key Responsibilities
- Architecture Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory).
- Implementation Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
Required Skills and Experience
ServiceNow TSM Architect - Outside IR35 Role employer: Acumen Bay Consultancy
As a leading employer in the telecommunications sector, we offer our ServiceNow TSM Architects a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and mentorship programmes, ensuring that you can advance your career while contributing to cutting-edge projects. Located in a vibrant city, we provide a supportive culture that values work-life balance and encourages creative problem-solving, making us an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow TSM Architect - Outside IR35 Role
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the ServiceNow and telecommunications space. Attend meetups, webinars, or even online forums to make those valuable connections that could lead to your next opportunity.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your projects, achievements, and any relevant certifications. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions related to ServiceNow TSM architecture and be ready to discuss how you've tackled challenges in past roles.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive roles listed there, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace ServiceNow TSM Architect - Outside IR35 Role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow TSM Architect role. Highlight your experience with ITOM, ITIL, and any relevant telecom projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention specific projects or achievements that relate to the job description.
Showcase Your Technical Skills:Since this role involves complex integrations and architecture design, be sure to highlight your technical skills clearly. Mention your experience with REST, SOAP, and IntegrationHub, as well as any governance or mentorship roles you've held.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acumen Bay Consultancy
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow TSM module and its integration with ITOM, ITIL, and CMDB/CSDM standards. Brush up on your knowledge of architecture design and be ready to discuss how you’ve translated business requirements into technical blueprints in past roles.
✨Showcase Your Integration Skills
Be prepared to talk about your experience with complex integrations, especially using REST, SOAP, and IntegrationHub. Have specific examples ready that demonstrate your ability to architect these integrations effectively, as this will show your hands-on expertise.
✨Demonstrate Leadership and Mentorship
Since the role involves guiding developers and performing code reviews, think of instances where you’ve led a team or mentored others. Highlight your approach to establishing best practices and how you’ve contributed to the professional growth of your colleagues.
✨Align with Business Goals
Prepare to discuss how you’ve partnered with stakeholders in the past to align platform improvements with business objectives. This shows that you understand the bigger picture and can enhance customer service while reducing operational risks.
