At a Glance
- Tasks: Design and govern end-to-end solutions in ServiceNow TSM, overseeing development teams.
- Company: Leading telecom solutions provider with a focus on innovation.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Other info: Join a dynamic team and lead transformative projects in a fast-paced environment.
- Why this job: Shape the future of telecom operations and make a real impact in the industry.
- Qualifications: 10+ years in software architecture with expertise in ServiceNow TSM and telecom domains.
The predicted salary is between 80000 - 100000 € per year.
A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Key Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
Required Skills and Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow TSM Architect - Outside IR35 Role in London employer: Acumen Bay Consultancy
As a leading employer in the telecommunications sector, we offer our ServiceNow TSM Architect a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and mentorship programmes, ensuring you stay at the forefront of industry advancements. Located in a vibrant area, we provide a supportive culture that values work-life balance and encourages creative problem-solving, making us an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow TSM Architect - Outside IR35 Role in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the telecom and ServiceNow space. Attend industry meetups or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects related to ServiceNow TSM and telecom solutions. This can be a game-changer during interviews, as it gives you a chance to demonstrate your skills and experience in action.
✨Tip Number 3
Prepare for those technical interviews! Brush up on your knowledge of REST, SOAP, and IntegrationHub. Be ready to discuss how you've architected complex integrations in the past. We want to see you shine and show off your domain expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that ServiceNow TSM Architect role!
We think you need these skills to ace ServiceNow TSM Architect - Outside IR35 Role in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow TSM Architect role. Highlight your experience with TSM modules, ITOM, and any relevant telecom projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've designed or implemented solutions in the telecom space, and show us your passion for the industry.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise! Make sure to mention your proficiency in JavaScript, ServiceNow APIs, and any experience with integrations. We love seeing candidates who can demonstrate their technical prowess.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acumen Bay Consultancy
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow TSM knowledge. Understand the key modules like service life cycle management and order management, as well as how they integrate with ITOM and ITIL standards. Being able to discuss these in detail will show that you're not just familiar but truly knowledgeable.
✨Prepare for Technical Questions
Expect to dive deep into technical discussions, especially around integrations using REST, SOAP, and IntegrationHub. Practise explaining complex concepts clearly and concisely, as this will demonstrate your expertise and ability to communicate effectively with both technical and non-technical stakeholders.
✨Showcase Your Leadership Skills
As a TSM Architect, you'll be guiding developers and establishing best practices. Be ready to share examples of how you've mentored teams in the past, performed code reviews, or led projects. This will highlight your leadership capabilities and your commitment to quality.
✨Align with Business Goals
Understand the importance of aligning technical solutions with business objectives. Be prepared to discuss how you've partnered with stakeholders in previous roles to enhance customer service or reduce operational risks. This shows that you can think strategically and understand the bigger picture.
