At a Glance
- Tasks: Design and govern end-to-end solutions in ServiceNow TSM, overseeing development teams.
- Company: Leading telecommunications company focused on innovative service management solutions.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Other info: Join a dynamic team that values mentorship and collaboration.
- Why this job: Shape the future of telecom operations with cutting-edge technology and impactful projects.
- Qualifications: 10+ years in software architecture, with expertise in ServiceNow and telecom domains.
The predicted salary is between 80000 - 100000 £ per year.
A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Key Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enabling customer service enhancement and risk reduction.
Required Skills and Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
Servicenow Sr Dev/Architect - Outside IR35 Role in London employer: Acumen Bay Consultancy
Join a forward-thinking company that values innovation and collaboration, where as a ServiceNow Sr Dev/Architect, you will play a pivotal role in shaping telecom solutions. Our supportive work culture fosters professional growth through mentorship and continuous learning opportunities, while our commitment to aligning technology with business goals ensures that your contributions have a meaningful impact. Located in a vibrant area, we offer a dynamic environment that encourages creativity and teamwork, making us an excellent employer for those seeking rewarding careers in the telecommunications sector.
StudySmarter Expert Advice🤫
We think this is how you could land Servicenow Sr Dev/Architect - Outside IR35 Role in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecom and ServiceNow space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects, especially those involving TSM modules and complex integrations. This will give you an edge when discussing your experience during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your JavaScript skills and familiarising yourself with ServiceNow APIs. Be ready to discuss how you've implemented solutions in the past and how you can contribute to future projects.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you, and applying directly can sometimes give you a better chance of landing that interview. Plus, it shows your enthusiasm for joining our team!
We think you need these skills to ace Servicenow Sr Dev/Architect - Outside IR35 Role in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a ServiceNow Sr Dev/Architect. Highlight your experience with TSM, ITOM, and any relevant telecom projects. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that demonstrate your expertise in architecture and design within ServiceNow.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially in JavaScript and ServiceNow APIs. We’re looking for someone who can hit the ground running, so make sure we can see your proficiency right away!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acumen Bay Consultancy
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow TSM, ITSM, and ITOM knowledge. Be ready to discuss how you've used these platforms in past projects, especially in relation to telecom operations. This will show that you’re not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Architectural Skills
Prepare to talk about your experience in defining technical roadmaps and architectures. Have specific examples ready where you’ve designed solutions for service life cycle management or network inventory. This will demonstrate your capability to lead complex projects.
✨Demonstrate Integration Expertise
Be ready to dive into your experience with BSS/OSS integrations. Discuss any challenges you faced while using REST, SOAP, or IntegrationHub, and how you overcame them. This will highlight your problem-solving skills and technical prowess.
✨Emphasise Governance and Mentorship
Talk about your role in guiding developers and establishing best practices. Share examples of code reviews or mentorship experiences that showcase your leadership abilities. This will illustrate that you can not only architect solutions but also nurture a strong development team.
