Service Delivery Planner in Nottingham
Service Delivery Planner

Service Delivery Planner in Nottingham

Nottingham Full-Time 30000 - 40000 £ / year (est.) No home office possible
Acuity INC

At a Glance

  • Tasks: Coordinate care delivery, manage rotas, and support families and staff.
  • Company: Acuity Care, a values-led organisation focused on outstanding care.
  • Benefits: Competitive salary, skill development opportunities, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while advancing your career in health and social care.
  • Qualifications: Experience in health and social care, rota management, and strong communication skills.
  • Other info: Join a dynamic team with a commitment to safeguarding vulnerable individuals.

The predicted salary is between 30000 - 40000 £ per year.

Delivery Planner – Location: Nottingham – Full time in office. Division: Service Delivery Team.

Are you experienced in health and social care and looking to take the next step into a planning and coordination role? We’re looking for a Delivery Planner to join our Service Delivery Team and play a vital role in ensuring safe, consistent, and high-quality support for the people we serve.

What You’ll Do

  • Coordinate and manage care delivery, including rotas, staff allocations, and communication with families.
  • Use People Planner and other systems to oversee scheduling and compliance.
  • Analyse service delivery data and present findings for performance reviews and reporting.
  • Build strong working relationships with families, colleagues, and the people we support.
  • Support the team in meeting KPIs and ensuring compliance with regulatory standards.
  • Take part in a shared on-call rota (one evening per week and one weekend in five).
  • This means being the first point of contact for urgent calls, arranging shift cover, and triaging operational or clinical concerns.
  • You’ll always have clear escalation routes and support available when needed.

What We’re Looking For

  • A background in health and social care (essential), with experience of working in or alongside frontline services.
  • Experience in rota management, scheduling, or care coordination.
  • Strong analytical and organisational skills, able to manage multiple priorities.
  • Excellent communication and leadership skills, with confidence in supporting staff and families.
  • Proficiency in care management software (People Planner experience an advantage).
  • GCSEs (or equivalent) in Maths and English.

Why Join Us?

  • Use your health and social care experience in a leadership-focused, operational role.
  • Be part of a supportive, values-led organisation committed to delivering outstanding care.
  • Play a key role in making sure people receive safe, reliable, and person-centred support.
  • Competitive salary and benefits, with opportunities to develop your skills further.

Ready to bring your care sector experience into a pivotal planning role? Apply today and help us keep our services running smoothly.

Acuity Care is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to a rigorous selection process, including background checks, reference verification, and a Disclosure and Barring Service (DBS) check.

Service Delivery Planner in Nottingham employer: Acuity INC

Acuity Care is an excellent employer for those looking to make a meaningful impact in the health and social care sector. Located in Nottingham, our supportive and values-led work culture prioritises employee growth, offering competitive salaries and opportunities for skill development. Join us to play a vital role in delivering high-quality support while enjoying a collaborative environment that fosters strong relationships with colleagues and the families we serve.
Acuity INC

Contact Detail:

Acuity INC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Planner in Nottingham

✨Tip Number 1

Network like a pro! Reach out to your contacts in the health and social care sector. Let them know you're on the lookout for a Service Delivery Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Get your research hat on! Familiarise yourself with the company’s values and mission. When you land that interview, you’ll want to show how your experience aligns with their goals. Plus, it’ll help you ask insightful questions that impress the hiring team.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to care coordination and rota management. Think about specific examples from your past roles that showcase your skills. This will help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team. So, hit that apply button and let’s get you started on this exciting journey!

We think you need these skills to ace Service Delivery Planner in Nottingham

Health and Social Care Experience
Rota Management
Scheduling
Care Coordination
Analytical Skills
Organisational Skills
Communication Skills
Leadership Skills
Proficiency in Care Management Software
People Planner Experience
KPI Management
Regulatory Compliance
Relationship Building
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in health and social care, especially any roles related to planning or coordination. We want to see how your background aligns with the Delivery Planner position, so don’t hold back on showcasing relevant skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!

Showcase Your Analytical Skills: Since the role involves analysing service delivery data, be sure to mention any relevant experience you have with data analysis or reporting. We’re looking for someone who can present findings clearly, so highlight any past successes in this area.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Acuity INC

✨Know Your Stuff

Make sure you brush up on your health and social care knowledge. Understand the key principles of care delivery, especially around scheduling and compliance. Familiarise yourself with People Planner or similar software, as this will show you're ready to hit the ground running.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your experience in rota management and care coordination. Think about times when you successfully managed multiple priorities or improved service delivery – these stories will make you stand out.

✨Communication is Key

Since you'll be working closely with families and colleagues, practice articulating your thoughts clearly. Be ready to discuss how you've built strong relationships in previous roles and how you handle difficult conversations or conflicts.

✨Be Ready for Scenarios

Expect situational questions that test your problem-solving skills. Think about how you would handle urgent calls or triage operational concerns. Showing that you can think on your feet will demonstrate your readiness for the on-call aspect of the role.

Service Delivery Planner in Nottingham
Acuity INC
Location: Nottingham

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