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- Tasks: Lead a team to deliver exceptional care and support for individuals across the West Midlands.
- Company: Acuity Care, a passionate provider of specialist support services.
- Benefits: Competitive salary, car allowance, exclusive discounts, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care or leadership roles, with a passion for person-centred care.
- Other info: Join a supportive team with excellent career progression and training opportunities.
The predicted salary is between 30000 - 33000 £ per year.
Pay rate: £30,000 per annum + £3,000 car allowance (Monthly Pay)
Shift Pattern: Monday to Friday, 9am-5:30pm
We have a rewarding opportunity for the right person to work with a cluster of individuals we support across the West Midlands region. The primary purpose of the Team Leader (TL) is to support the Complex Care Manager (CCM) to ensure the capability and standards of service delivered by Support Workers. Critical within this role and underpinning the delivery, is the need to operate both flexibly and reliably, whilst fiercely ensuring Acuity Care Group's values around person-centred care are never compromised and that all regulatory compliance standards are diligently adhered to.
What will your shift involve?
- Localised Recruitment: Supporting the CCM and Recruitment Partners with interviews, coordinating and attending introductions with new Support Workers and the people that we support. You will also build a strong relationship with the recruitment partners to ensure correct information is being relayed at all times.
- Quality of Service: Assist the Service delivery planner with the preparation of monthly rotas on an ad-hoc basis as required. Do so in a timely manner for support workers, and ensure all clients receive service as designated in their care plan. Attend meetings as required (for example - as required by OM, Multidisciplinary meetings, and safeguarding meetings and monthly review of contingency plans to capture changes within the package).
- Staff engagement and retention: Effectively provide and identify areas of training and support for all support workers ensuring they are clear on their role and have the right information and skills to be able to perform in their role. Weekly check-in touch points conducted with newly recruited support workers to guarantee smooth & timely onboarding process. Support worker supervisions to discuss performance, including development reviews and succession planning.
Who we are: Acuity Care delivers specialist support across Brain Injury, Spinal Injury, Learning Disability & Autism, and Mental Health Services. Every package of care is individually designed around the person, their goals, and their life. Our teams are passionate about delivering person-centred care and empowering the people we support to access new experiences, learn new skills, and live as independently as possible.
What happens next? If this sounds like the right role for you, please apply by sending us your CV through the job link. If you meet the requirements, one of our Specialist Recruitment Partners will be in touch to arrange an interview. Acuity Care is committed to safeguarding and promoting the welfare of vulnerable individuals. All roles are subject to Enhanced DBS checks and referencing. We welcome applications from all backgrounds and are proud to be an equal opportunities employer.
What we offer:
- Westfield Rewards - exclusive discounts with 1,000+ big-name retailers, restaurants and travel brands
- Westfield Health Cash Plan - including 24/7 GP access and cashback on health costs
- Employee Assistance Programme - confidential support for wellbeing, finances and relationships
- Blue Light Card - discounts and free event tickets
- Acuity Academy - training, qualifications and continuous professional development
- Career progression within the organisation
- Refer a Friend bonus - earn up to £500
Team Leader in Oldbury employer: acuity care
Contact Detail:
acuity care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Acuity Care and understand their values around person-centred care. Be ready to discuss how your experience aligns with their mission and how you can contribute to their team.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved service delivery in previous roles. This will demonstrate your capability as a Team Leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed by our recruitment partners. Plus, it shows you're serious about joining the Acuity Care team!
We think you need these skills to ace Team Leader in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight any relevant experience in supporting teams, managing care standards, or working with vulnerable individuals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about person-centred care and how your values align with Acuity Care's mission. Keep it concise but impactful!
Showcase Your Leadership Skills: As a Team Leader, you'll need to demonstrate your ability to lead and support others. Include examples of how you've successfully managed teams or improved service delivery in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at acuity care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role and its responsibilities. Familiarise yourself with Acuity Care's values around person-centred care and how they apply to the position. This will help you demonstrate your alignment with their mission during the interview.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences that showcase your leadership skills, ability to support staff, and commitment to quality service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your capabilities in action.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, challenges faced by the Team Leader, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Showcase Your Flexibility
Since the role requires operating flexibly and reliably, be ready to discuss how you've adapted to changing circumstances in previous roles. Highlight your problem-solving skills and your ability to maintain high standards even under pressure, which is crucial for supporting the Complex Care Manager.