Service Delivery Planner in Nottingham

Service Delivery Planner in Nottingham

Nottingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate care delivery, manage staff rotas, and ensure compliance for high-quality support.
  • Company: Join a supportive, values-led organisation dedicated to outstanding care.
  • Benefits: Competitive salary, skill development opportunities, and a chance to make a real impact.
  • Why this job: Use your health and social care experience in a vital planning role.
  • Qualifications: Experience in health and social care, rota management, and strong communication skills.
  • Other info: Be part of a dynamic team with a commitment to safeguarding vulnerable individuals.

The predicted salary is between 28800 - 43200 £ per year.

Location: Nottingham - Full time in office

Are you experienced in health and social care and looking to take the next step into a planning and coordination role? We are looking for a Delivery Planner to join our Service Delivery Team and play a vital role in ensuring safe, consistent, and high-quality support for the people we serve.

About the Role

As a Delivery Planner, you’ll be the operational heartbeat of our service, managing staff rotas, allocations, and compliance once new team members are onboarded. You’ll use your knowledge of the care sector to make sure the right people are in the right place at the right time, ensuring uninterrupted and person-centred support. You’ll combine your health and social care experience with planning, problem-solving, and data analysis. From managing last-minute rota changes to preparing performance reports for leadership, you’ll help us deliver a smooth, reliable service every day.

What You’ll Do

  • Coordinate and manage care delivery, including rotas, staff allocations, and communication with families.
  • Use People Planner and other systems to oversee scheduling and compliance.
  • Analyse service delivery data and present findings for performance reviews and reporting.
  • Build strong working relationships with families, colleagues, and the people we support.
  • Support the team in meeting KPIs and ensuring compliance with regulatory standards.
  • Take part in a shared on-call rota (one evening per week and one weekend in five). This means being the first point of contact for urgent calls, arranging shift cover, and triaging operational or clinical concerns. You’ll always have clear escalation routes and support available when needed.

What We’re Looking For

  • A background in health and social care (essential), with experience of working in or alongside frontline services.
  • Experience in rota management, scheduling, or care coordination.
  • Strong analytical and organisational skills, able to manage multiple priorities.
  • Excellent communication and leadership skills, with confidence in supporting staff and families.
  • Proficiency in care management software (People Planner experience an advantage).
  • GCSEs (or equivalent) in Maths and English.

Why Join Us?

  • Use your health and social care experience in a leadership-focused, operational role.
  • Be part of a supportive, values-led organisation committed to delivering outstanding care.
  • Play a key role in making sure people receive safe, reliable, and person-centred support.
  • Competitive salary and benefits, with opportunities to develop your skills further.

Ready to bring your care sector experience into a pivotal planning role? Apply today and help us keep our services running smoothly.

Acuity Care is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to a rigorous selection process, including background checks, reference verification, and a Disclosure and Barring Service (DBS) check, to ensure their suitability to work with those in our care. We are an equal opportunities employer and welcome applications from all sections of the community.

Service Delivery Planner in Nottingham employer: acuity care

Acuity Care is an exceptional employer that values the contributions of its staff in delivering high-quality support to vulnerable individuals. Located in Nottingham, our supportive and values-led work culture fosters professional growth through ongoing training and development opportunities, ensuring that employees can thrive in their roles. With a competitive salary and benefits package, as well as a commitment to safeguarding and promoting welfare, we invite you to join our dedicated team and make a meaningful impact in the health and social care sector.
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Contact Detail:

acuity care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Planner in Nottingham

✨Tip Number 1

Network like a pro! Reach out to your contacts in the health and social care sector. Let them know you're on the lookout for a Delivery Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of care delivery and rota management. Think about real-life examples from your experience that showcase your problem-solving skills. We want to see how you handle those last-minute changes!

✨Tip Number 3

Show off your analytical skills! Be ready to discuss how you've used data to improve service delivery in the past. We love candidates who can back up their claims with solid examples, so bring those performance reports to life!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our team and making a difference in the lives of those we support.

We think you need these skills to ace Service Delivery Planner in Nottingham

Health and Social Care Experience
Rota Management
Scheduling
Care Coordination
Analytical Skills
Organisational Skills
Communication Skills
Leadership Skills
Proficiency in Care Management Software
Data Analysis
Performance Reporting
Problem-Solving Skills
Relationship Building
Compliance Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in health and social care. We want to see how your background aligns with the Delivery Planner role, so don’t hold back on showcasing relevant skills!

Showcase Your Skills: When filling out your application, emphasise your analytical and organisational skills. We’re looking for someone who can juggle multiple priorities, so give us examples of how you’ve done this in past roles.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points where necessary to make your key achievements stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at acuity care

✨Know Your Stuff

Make sure you brush up on your health and social care knowledge. Understand the key principles of care delivery, especially around planning and coordination. This will help you answer questions confidently and show that you're the right fit for the role.

✨Showcase Your Experience

Be ready to discuss your previous experience in rota management or care coordination. Prepare specific examples of how you've handled scheduling challenges or improved service delivery in the past. This will demonstrate your problem-solving skills and ability to manage multiple priorities.

✨Familiarise Yourself with the Tools

If you have experience with care management software like People Planner, make sure to mention it. If not, do a bit of research on it beforehand. Showing that you're tech-savvy and willing to learn new systems can set you apart from other candidates.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about the team and the organisation, showing that you're genuinely interested in being part of their mission.

Service Delivery Planner in Nottingham
acuity care
Location: Nottingham

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