Training and Quality Lead in Cheltenham
Training and Quality Lead

Training and Quality Lead in Cheltenham

Cheltenham Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a caring team and provide hands-on support to individuals with complex needs.
  • Company: Acuity Care Group, a supportive organisation with over 20 years of experience.
  • Benefits: Competitive pay, discounts, health plans, ongoing training, and career progression.
  • Other info: Join a close-knit team and enjoy a fulfilling work environment.
  • Why this job: Make a real difference in someone's life while growing your career in a meaningful way.
  • Qualifications: Experience in health or social care leadership and excellent communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Location: Cheltenham

Salary: £17.50 per hour - monthly or weekly pay available

Hours: 36 hours (3x shifts per week)

Shift patterns: 7.30 am - 19.30 pm, 19.30 pm - 7.30 am

Requirement:

  • Full UK Driving Licence (essential you'll enjoy trips out & driving the clients vehicle!)
  • Clear Enhanced DBS on DBS update service
  • Proven experience supporting individuals with severe challenging behaviour
  • Must be resilient, highly confident, and adaptable to change
  • Excellent communication skills
  • Flexible to attend training by 23rd February 2026

First shift: 2nd March 2026

Are you someone who loves supporting others to live life to the fullest and enjoys being part of a close, caring team? If so, this role could be a perfect fit for you.

We're looking for a friendly and passionate Team Leader to guide a small team of Support Workers, supporting one lovely individual in their own home in Cheltenham. They live with Chronic Fatigue Syndrome, FND and Gastroparesis but that's only part of their story. They also adore upcycling vintage treasures, getting creative, and spending time in the garden.

Your leadership will make sure every day feels meaningful, person-centred and full of the things that bring joy.

What the Role Looks Like:

  • This job is a nice balance: 12 hours a week spent leading and supporting your team organising rotas, helping colleagues grow, making sure everything is safe and running smoothly
  • 24 hours a week working alongside the team, providing direct, hands-on support and helping create uplifting daily moments

Who We're Hoping to Meet:

  • Someone who has experience leading or supervising within health or social care
  • Is calm, kind and confident making decisions
  • Understands complex care, allergies, and behaviours that may be challenging
  • Loves encouraging others and building positive relationships

Why Join Acuity Care Group?

With over 20 years of experience, we've been supporting people with complex needs across the UK. With 900+ amazing colleagues, you'll never feel alone you'll have guidance, a supportive network and the chance to grow your career while doing something that genuinely matters.

Your Benefits:

  • Westfield Rewards - huge discounts across 1,000+ retailers, restaurants & travel
  • Westfield Health Cash Plan - GP access 24/7 + cashback on health costs
  • Employee Assistance Programme - wellbeing, financial & emotional support
  • Blue Light Card + FREE tickets to events, comedy shows & more
  • Funded NVQs & ongoing training
  • Career progression pathways
  • Refer-a-Friend - earn up to £500!

Ready to Chat?

If this sounds like the kind of role where you'd enjoy coming to work each day, we'd love to hear from you! As Team Leader, you'll balance leading your team and providing direct support ensuring outstanding care and making a real difference to someone's life every day.

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from females for this position.

Training and Quality Lead in Cheltenham employer: acuity care

Acuity Care Group is an exceptional employer located in Cheltenham, dedicated to supporting individuals with complex needs. With a strong emphasis on employee well-being, we offer extensive benefits including discounts, health plans, and career progression opportunities, all within a nurturing and collaborative work culture. Join our passionate team of over 900 colleagues, where your leadership will not only guide others but also create meaningful moments for those we support.
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Contact Detail:

acuity care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training and Quality Lead in Cheltenham

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews by practising common questions related to leadership and support roles. Think about your past experiences and how they relate to the job description. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting others and leading a team come through. They’re looking for someone who genuinely cares about making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Training and Quality Lead in Cheltenham

Leadership Skills
Communication Skills
Resilience
Adaptability
Experience in Health or Social Care
Decision-Making Skills
Understanding of Complex Care
Relationship Building
Supportive Teamwork
Organisational Skills
Flexibility
Hands-on Support
Empathy

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for supporting others and what makes you a great fit for the role.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in health or social care. Mention specific examples of how you've supported individuals with challenging behaviours, as this will show us you understand the role.

Show Off Your Communication Skills: Since excellent communication is key for this position, use clear and concise language in your application. We want to see that you can express your thoughts effectively, just like you would in the role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference!

How to prepare for a job interview at acuity care

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Team Leader and how they relate to supporting individuals with complex needs. This will help you articulate how your experience aligns with what they're looking for.

✨Showcase Your Leadership Skills

Be prepared to discuss your previous leadership experiences in health or social care. Think of specific examples where you've successfully led a team or supported colleagues. Highlight your ability to remain calm and confident in challenging situations, as this is crucial for the role.

✨Demonstrate Your Passion for Care

Express your genuine enthusiasm for supporting others and making a difference in their lives. Share stories that illustrate your commitment to person-centred care and how you've encouraged positive relationships in your past roles. This will resonate well with the interviewers.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, and the individual you'll be supporting. This shows your interest in the role and helps you gauge if it's the right fit for you.

Training and Quality Lead in Cheltenham
acuity care
Location: Cheltenham

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