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- Tasks: Provide compassionate care and support to individuals with complex needs in their homes and communities.
- Company: Join Acuity Care Group, a leading provider of complex care services with nearly 20 years of experience.
- Benefits: Earn £14 per hour, enjoy flexible shifts, and access ongoing training and career development.
- Why this job: Make a real difference every day while growing your career in a supportive environment.
- Qualifications: Previous care experience is preferred, but clinical training will be provided.
- Other info: Enjoy perks like a Refer a Friend Bonus and discounts at over 1,000 retailers.
Join Our Caring Team – Make a Real Difference Every Day!
Open Day: Monday 27th October
Location: Filey – YO14 9PE
Pay Rate: £14 per hour
Full-time & part‑time permanent positions available – Day & Night Shifts
Support Workers Needed – Complex Care Roles
Are you looking for a role where what you do truly matters?
We’re seeking compassionate, dedicated individuals to join our friendly team in Filey, supporting people with complex care needs to live independently and with dignity.
What You’ll Be Doing
You’ll deliver high-quality, person-centred care in home and community settings. Your responsibilities will include:
- Assisting with daily routines and community outings
- Encouraging social interaction and emotional wellbeing
- Supporting with personal care while promoting independence
- Ensuring a clean, calm, and safe environment
- Providing tracheostomy and PEG care
- Administering medication and monitoring vital signs
- Communicating clearly and respectfully
- Working collaboratively with families and healthcare professionals
What You’ll Need
- Previous care experience (clinical training provided)
- Compassion, reliability, and excellent communication skills
- Confidence in supporting individuals with complex care needs
- Understanding of behaviours that challenge
- Ability to stay calm, adaptable, and empathetic
- Comfort around pets
Why Join Acuity Care Group
We offer more than just a job – we offer a fulfilling career where you can grow and be supported every step of the way.
What we offer:
- £14 per hour and up to £500 Refer a Friend Bonus
- Fully funded NVQs in Health & Social Care
- Ongoing training and career development
- Westfield Health Cash Plan – 24/7 GP access and cashback on health expenses
- Westfield Rewards – discounts at 1,000+ high street and online retailers
- Employee Assistance Programme – mental health, wellbeing and financial support
- Blue Light Card and exclusive ticket offers
- Clear pathways for career progression
About Us
Acuity Care Group has nearly 20 years of experience and over 900 staff across the UK. We’re a leading provider of complex care services, with specialist divisions including:
- Learning Disabilities & Autism
- Bespoke Health & Social Care
- Team Brain Injury
These roles are part of our Bespoke Health & Social Care division. You’ll be supported by a dedicated Complex Care Manager and clinical team who are committed to delivering safe, person-centred care.
Ready to Apply?
If you’re experienced, compassionate, and ready to make a real impact, we want to hear from you.
Please submit your CV today. If you’d like more information before applying, feel free to reach out – we’d be happy to chat.
Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All offers are subject to Enhanced DBS checks and satisfactory references. We are an equal opportunities employer and welcome applications from all sections of the community.
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Support Workers employer: Acuity Care Group
Contact Detail:
Acuity Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Workers
✨Tip Number 1
Get to know the company before you apply! Research Acuity Care Group and understand their values and mission. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to care roles. Think about your experiences and how they align with the responsibilities of a Support Worker. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our caring team at Acuity Care Group.
We think you need these skills to ace Support Workers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for in a Support Worker. Highlight any previous care experience and your ability to support individuals with complex needs.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about making a difference in people's lives. Share specific examples of how you've demonstrated compassion and reliability in past roles.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. This will show us that you can communicate effectively, which is crucial for supporting our clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our caring team!
How to prepare for a job interview at Acuity Care Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with the specific tasks mentioned in the job description, like assisting with daily routines and providing personal care. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
In this line of work, compassion is key. Be prepared to share examples from your past experiences where you've shown empathy and understanding towards others. Whether it's a story about helping someone in need or supporting a friend through a tough time, these anecdotes can really highlight your suitability for the role.
✨Practice Clear Communication
As a Support Worker, you'll need to communicate effectively with both clients and healthcare professionals. During the interview, practice speaking clearly and respectfully. You might even want to role-play common scenarios with a friend beforehand to build your confidence in articulating your thoughts.
✨Demonstrate Adaptability
Working with individuals who have complex care needs can be unpredictable. Be ready to discuss how you've adapted to changing situations in the past. Share examples that showcase your ability to stay calm and flexible, as this will reassure the interviewers that you can handle the challenges of the role.
