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- Tasks: Support a creative individual with complex medical needs through personalised care and companionship.
- Company: Join Acuity Care Group, a leading Supported Living healthcare provider with nearly 20 years of experience.
- Benefits: Enjoy perks like flexible hours, health plans, discounts, and ongoing training opportunities.
- Why this job: Make a real difference in someone's life while working in a supportive and empowering environment.
- Qualifications: Strong English skills, compassion, attention to detail, and a willingness to learn are essential.
- Other info: You'll be part of a friendly team and work with adorable pets in a home setting.
Location: Aspatria, Wigan, CA7
Hours: 16 hours per week - 10:00am - 16:00pm.
Payrate: £12.60 per hour
Are you a compassionate, proactive, and skilled individual looking for a deeply rewarding role where you can make a real difference every day? Join a dedicated, friendly team supporting an intelligent and creative individual living with Neuromyelitis Optica (NMO). They love their two dogs and one cat, and enjoy arts and crafts, pamper days, and the occasional shopping trip. They live with complex medical needs, including a tracheostomy and PEG, and require support to manage their health, daily activities, and enjoy the best quality of life possible.
About The Role
The successful applicant will work as part of a team to deliver highly personalised, one-to-one care. This includes both clinical care and emotional support, enabling the client to participate in meaningful activities and maintain her independence wherever possible.
Core Responsibilities Include:
- Airway management including tracheostomy care, suctioning, and speaking valve support
- PEG care: administering nutrition, hydration, and medication
- Monitoring vital signs: blood pressure, temperature, oxygen saturation
- Administering medication including nebulised treatments and accessing a porta-cath
- Personal care and support with hygiene routines
- Moving and handling, promoting as much independence as possible
- Passive physiotherapy (stretching to help prevent contractures)
- Emotional and psychological support
- Supporting the client to attend appointments and access social or recreational activities
The Ideal Candidate Will Have:
- An excellent level of written and spoken English
- A calm, professional, and compassionate approach
- Strong attention to detail and the ability to follow complex care protocols
- A genuine interest in providing person-centred support
- Confidence or willingness to learn about emergency procedures, including adrenal insufficiency
- A friendly nature and ability to be a positive presence in the home
- A comfort level around animals (the home includes two dogs and a cat)
If you're looking for a meaningful role where your presence really matters, and you're ready to be part of a supportive and empowering environment, we'd love to hear from you.
What else do we offer?
- Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
- Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
- Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
- Blue Light Card discount scheme and Blue Light Card tickets grab a free ticket to a horse race or comedy show.
- Further training in NVQs in Health and Social Care
- Progression opportunities within the organisation
- Ongoing training and development
- A generous Refer a Friend scheme - receive up to £500!
Support Worker employer: Acuity Care Group
Contact Detail:
Acuity Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with Neuromyelitis Optica (NMO) and the specific needs associated with it. Understanding the condition will not only help you in interviews but also show your genuine interest in providing tailored support.
✨Tip Number 2
Highlight any previous experience you have in personal care or working with individuals who have complex medical needs. Sharing real-life examples can demonstrate your capability and compassion, making you a standout candidate.
✨Tip Number 3
Prepare to discuss your approach to emotional and psychological support during the interview. Think of scenarios where you've positively impacted someone's well-being, as this role requires a strong focus on emotional care.
✨Tip Number 4
Show your enthusiasm for the role by expressing your willingness to learn about emergency procedures and complex care protocols. This demonstrates your commitment to providing the best possible support for the client.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Support Worker. Emphasise any previous work in healthcare, personal care, or support roles, and include specific examples of how you've provided person-centred support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the specific needs of the individual you will be supporting. Mention your ability to follow complex care protocols and your willingness to learn about emergency procedures.
Highlight Relevant Skills: In your application, clearly outline your skills that are pertinent to the role, such as attention to detail, communication skills, and experience with medical care. If you have experience with animals, mention this as well, since the client has pets.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in a Support Worker role.
How to prepare for a job interview at Acuity Care Group
✨Show Your Compassion
As a Support Worker, empathy is key. Be prepared to share examples of how you've demonstrated compassion in previous roles or situations. This will show your potential employer that you understand the emotional aspects of the job.
✨Know the Client's Needs
Familiarise yourself with the specific needs mentioned in the job description, such as tracheostomy care and PEG feeding. Being knowledgeable about these areas will demonstrate your commitment and readiness to provide the necessary support.
✨Highlight Teamwork Skills
This role involves working closely with a team. Be ready to discuss your experience in collaborative environments and how you contribute positively to team dynamics. Mention any specific instances where teamwork led to successful outcomes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle emergencies or challenging situations, especially those related to health and safety protocols. This preparation will help you feel more confident during the interview.
