Bank Support Worker

Bank Support Worker

Billingham Full-Time No home office possible
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At a Glance

  • Tasks: Provide compassionate 1:1 care and engage in meaningful activities with an individual.
  • Company: Acuity Care Group has nearly 20 years of experience in supported living healthcare.
  • Benefits: Enjoy perks like flexible hours, health plans, discounts, and ongoing training opportunities.
  • Why this job: Make a real difference in someone's life while working in a supportive and empowering environment.
  • Qualifications: Previous experience in complex care and healthcare is essential.
  • Other info: Access to your own transport is advantageous but not mandatory.

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Pay rate: £12.21 – £12.50 per hour

Shift Pattern: Monday – Friday 7:00am – 19:00pm & 19:00pm – 7:00am.

We\’ve got a rewarding opportunity for the right person to work with an individual living in their family home in Billingham. This person has complex clinical needs like Tracheostomy, Suctioning and Nebulisers but this does not define them. More interestingly they love Middlesborough football club and is a season ticket holder, plays the PlayStation and Xbox and watching TV/Movies.

Due to location, having access to your own transport is advantageous. However, driving is not essential as long as you are able to reliably reach the location for your scheduled shift times.

Enriching Activities Will Be An Important Factor In Your Support, And You Will Bring a Wonderfully Empathetic Approach To Truly Make a Difference To This Persons Life. You Will Also Need To Bring Previous Experience With You In The Following

  • Complex Care
  • Health care sector
  • Supporting individuals in their homes

What will your shift involve?

In this role, you will be providing high-quality care on a 1:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being. Additionally, you will support with household tasks to maintain a clean and organized living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

More About Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

  • LD&A Learning Disabilities & Autism
  • Bespoke
  • Team Brain Injury

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We Do Offer Additional Benefits Including

  • Access to Westfield Rewards – an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
  • Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
  • Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
  • Blue Light Card discount scheme and Blue Light Card tickets grab a free ticket to a horse race or comedy show.
  • Further training in NVQ\’s in Health and Social Care
  • Progression opportunities within the organisation
  • Ongoing training and development
  • A generous Refer a Friend scheme – receive up to £500!

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Individual and Family Services

Referrals increase your chances of interviewing at Acuity Care Group by 2x

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Bank Support Worker employer: Acuity Care Group

Acuity Care Group is an exceptional employer, offering a supportive and compassionate work environment where you can truly make a difference in the lives of individuals with complex care needs. With access to ongoing training, progression opportunities, and a range of employee benefits including health plans and discounts, you will be empowered to grow both personally and professionally while working in the vibrant community of Billingham.
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Contact Detail:

Acuity Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of the individual you'll be supporting. Research tracheostomy care, suctioning, and nebulisers to show your understanding and readiness to provide high-quality care.

✨Tip Number 2

Engage with the local community or support groups related to complex care. This can help you gain insights and tips from others in the field, which can be beneficial during your interview.

✨Tip Number 3

Demonstrate your empathy and communication skills in any interactions you have with the recruitment team. Share examples of how you've built trusting relationships in previous roles.

✨Tip Number 4

If you have access to transport, mention it during your discussions. If not, ensure you have a reliable plan for reaching the location on time, as punctuality is crucial in this role.

We think you need these skills to ace Bank Support Worker

Empathy
Communication Skills
Experience in Complex Care
Health Care Knowledge
Ability to Engage in Meaningful Activities
Organisational Skills
Problem-Solving Skills
Patience
Teamwork
Adaptability
Understanding of Individual Needs
Basic Household Management
Transport Accessibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in complex care and supporting individuals in their homes. Use specific examples that demonstrate your empathetic approach and ability to engage with clients.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing high-quality care. Mention your understanding of the specific needs of the individual you will be supporting, and how your skills align with the role.

Highlight Relevant Skills: In your application, emphasise skills such as clear communication, patience, and the ability to engage in meaningful activities. These are crucial for building a trusting relationship with the individual you will support.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is essential in the healthcare sector.

How to prepare for a job interview at Acuity Care Group

✨Show Your Empathy

In this role, empathy is key. Be prepared to share examples of how you've provided compassionate care in the past. Highlight your ability to connect with individuals on a personal level, especially those with complex needs.

✨Demonstrate Relevant Experience

Make sure to discuss your previous experience in complex care and supporting individuals in their homes. Be specific about the types of care you’ve provided and how it relates to the responsibilities of the Bank Support Worker role.

✨Engage with Their Interests

Since the individual you'll be supporting loves Middlesbrough football club and gaming, mention any relevant interests or experiences you have that could help you bond with them. This shows that you’re not just there to provide care, but also to engage meaningfully.

✨Prepare for Scenario Questions

Expect scenario-based questions during the interview. Think about how you would handle specific situations related to complex care, communication, and promoting social interaction. Practising these scenarios can help you articulate your thought process clearly.

Bank Support Worker
Acuity Care Group
A
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