Support Worker

Support Worker

Lancaster Full-Time No home office possible
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At a Glance

  • Tasks: Support an individual with complex needs through engaging activities and compassionate care.
  • Company: Acuity Care Group has 20 years of experience in supported living healthcare.
  • Benefits: Enjoy perks like flexible hours, health plans, discounts, and training opportunities.
  • Why this job: Make a real difference in someone's life while gaining valuable experience in healthcare.
  • Qualifications: Experience in complex care and excellent English communication skills are essential.
  • Other info: This role offers a chance to work locally in Caton, Lancaster.

Female Support Worker

Pay rate: £13.66 per hour

Shift Pattern: Monday - Friday 16:00pm-20:30pm and 20:30pm-8:30am and Saturday - Sunday 8:30am-20:30pm.

We have a rewarding opportunity for the right person to work with an individual living in their family home in Caton, Lancaster. This person has complex clinical needs and multi-learning difficulties. They love listening to music on the radio or the TV. To make the most of trips out and about, we need people who are local to Caton, Lancaster and know the area.

Enriching activities will be an important factor in your support, and you will bring a wonderfully empathetic approach to truly make a difference to this person’s life. You will also need to bring previous experience with you in the following:

  • Complex Care
  • Excellent level of English both verbal and written skills

In this role, you will be providing high-quality care on a 1:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being. Additionally, you will support with household tasks to maintain a clean and organized living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

Acuity Care Group has been around for nearly 20 years and has over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

  • LD&A – Learning Disabilities & Autism
  • Bespoke
  • Team Brain Injury

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

If you have the skills and experience listed above for this role, please send us your CV through the job link. If you have any questions and need to know more before you apply, please give us a call. We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community.

We offer additional benefits including:

  • Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
  • Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
  • Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships
  • Blue Light Card discount scheme and Blue Light Card tickets
  • Further training in NVQs in Health and Social Care
  • Progression opportunities within the organisation
  • Ongoing training and development
  • A generous Refer a Friend scheme - receive up to £500!

Support Worker employer: Acuity Care Group Limited

Acuity Care Group is an exceptional employer, dedicated to providing high-quality, person-centred care in the heart of Caton, Lancaster. With nearly 20 years of experience, we offer a supportive work culture that prioritises employee growth through ongoing training and progression opportunities, alongside a comprehensive benefits package including health plans and exclusive discounts. Join us to make a meaningful impact in the lives of individuals with complex needs while enjoying a rewarding career in a compassionate and empowering environment.
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Contact Detail:

Acuity Care Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Familiarise yourself with the local area of Caton, Lancaster. Knowing the community will not only help you engage better with the individual you’ll be supporting but also demonstrate your commitment to the role during any discussions.

✨Tip Number 2

Highlight your experience in complex care during any conversations or interviews. Be prepared to share specific examples of how you've successfully supported individuals with similar needs, as this will show your capability and understanding of the role.

✨Tip Number 3

Prepare to discuss your approach to engaging individuals in meaningful activities. Think about creative ideas that could enhance their quality of life, especially those that involve music, as it’s mentioned as a key interest.

✨Tip Number 4

Practice clear and confident communication skills. Since building a trusting relationship is crucial, consider role-playing scenarios where you might need to communicate effectively with the individual you’ll be supporting.

We think you need these skills to ace Support Worker

Empathy
Communication Skills
Complex Care Experience
Attention to Detail
Problem-Solving Skills
Time Management
Interpersonal Skills
Ability to Engage in Meaningful Activities
Knowledge of Local Area
Household Management Skills
Patience
Adaptability
Teamwork
Understanding of Learning Difficulties

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in complex care and support work. Emphasise any previous roles where you provided 1:1 care, engaged in meaningful activities, or supported individuals with learning difficulties.

Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy and understanding of the needs of individuals with complex clinical needs. Mention your familiarity with the Caton area and how you can contribute to enriching the individual's life.

Highlight Communication Skills: Since clear communication is essential for this role, ensure you mention your excellent verbal and written English skills. Provide examples of how you've effectively communicated in past roles, especially in sensitive situations.

Showcase Your Passion: In your application, express your passion for supporting vulnerable individuals and your commitment to providing high-quality care. Share any personal experiences or motivations that drive you to work in this field.

How to prepare for a job interview at Acuity Care Group Limited

✨Show Your Empathy

As a Support Worker, empathy is key. Be prepared to share examples of how you've demonstrated compassion in previous roles, especially when working with individuals who have complex needs.

✨Know the Local Area

Since the role requires taking the individual out in the community, it’s beneficial to familiarise yourself with Caton, Lancaster. Mention any local spots or activities you think could enrich their experience.

✨Highlight Your Communication Skills

Clear communication is essential in this role. Be ready to discuss how you adapt your communication style to meet the needs of those you support, particularly in a 1:1 setting.

✨Discuss Your Experience with Complex Care

Make sure to talk about your previous experience in complex care. Share specific situations where you successfully managed challenging behaviours or provided tailored support to individuals with similar needs.

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