At a Glance
- Tasks: Provide one-to-one care and support for a creative individual with complex medical needs.
- Company: Join Acuity Care Group, a leading Supported Living healthcare provider with nearly 20 years of experience.
- Benefits: Enjoy perks like flexible hours, health cash plans, and discounts through the Blue Light Card.
- Other info: Experience with animals is a plus, as the client has two dogs and a cat.
- Why this job: Make a real difference in someone's life while working in a supportive and empowering environment.
- Qualifications: Must have excellent English skills, compassion, attention to detail, and a willingness to learn.
Job Description
Job Introduction
Exciting Opportunity: Female Support Worker
Location: Aspatria, Wigan, CA7Hours: 16 hours per week - 10:00am - 16:00pm.Payrate: £12.60 per hour
Are you a compassionate, proactive, and skilled individual looking for a deeply rewarding role where you can make a real difference every day? Join a dedicated, friendly team supporting an intelligent and creative individual living with Neuromyelitis Optica (NMO).
They love their two dogs and one cat, and enjoys arts and crafts, pamper days, and the occasional shopping trip. They live with complex medical needs, including a tracheostomy and PEG, and require support to manage their health, daily activities, and enjoy the best quality of life possible.
Clinical experience is not required but previous care experience is essential.
About the Role
The successful applicant will work as part of a team to deliver highly personalised, one-to-one care. This includes both clinical care and emotional support, enabling the client to participate in meaningful activities and maintain her independence wherever possible.
Core Responsibilities Include:
Airway management including tracheostomy care, suctioning, and speaking valve support
PEG care: administering nutrition, hydration, and medication
Monitoring vital signs: blood pressure, temperature, oxygen saturation
Administering medication including nebulised treatments and accessing a porta-cath
Personal care and support with hygiene routines
Moving and handling, promoting as much independence as possible
Passive physiotherapy (stretching to help prevent contractures)
Emotional and psychological support
Supporting the client to attend appointments and access social or recreational activities
The Ideal Candidate Will Have:
An excellent level of written and spoken English
A calm, professional, and compassionate approach
Strong attention to detail and the ability to follow complex care protocols
A genuine interest in providing person-centred support
Confidence or willingness to learn about emergency procedures, including adrenal insufficiency
A friendly nature and ability to be a positive presence in the home
A comfort level around animals (the home includes two dogs and a cat)
If you're looking for a meaningful role where your presence really matters, and you're ready to be part of a supportive and empowering environment, we’d love to hear from you.
More about Acuity Care Group
We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:
- LD&A – Learning Disabilities & Autism
- Bespoke
- Team Brain Injury
This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager.
We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.
What next?
If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.
We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.
Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.
We are an equal opportunities employer and welcome applications from all sections of the community.
What else do we offer?
We do offer additional benefits including:
- Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
- Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
- Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
- Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
- Further training in NVQ's in Health and Social Care
- Progression opportunities within the organisation
- Ongoing training and development
- A generous Refer a Friend scheme - receive up to £500!
This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Wigton
✨Tip Number 1
Familiarise yourself with the specific needs of individuals living with Neuromyelitis Optica (NMO). Understanding their condition and the associated care requirements will demonstrate your commitment and readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in providing personal care or support to individuals with complex medical needs. Sharing real-life examples can help you stand out as a candidate who is both capable and compassionate.
✨Tip Number 3
Show your enthusiasm for working in a pet-friendly environment. Mentioning your comfort level around animals can be a great way to connect with the team and the individual you'll be supporting.
✨Tip Number 4
Prepare to discuss your approach to emotional and psychological support during the interview. Being able to articulate how you would provide companionship and encouragement can set you apart from other candidates.
We think you need these skills to ace Support Worker in Wigton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a Support Worker. Emphasise any previous work in healthcare, personal care, or support roles, and include specific examples of how you've provided person-centred support.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping others and your understanding of the specific needs of the individual you will be supporting. Mention your ability to follow complex care protocols and your willingness to learn about emergency procedures.
Highlight Soft Skills:In your application, emphasise soft skills such as compassion, patience, and strong communication abilities. These are crucial for a Support Worker role, especially when providing emotional and psychological support.
Proofread Your Application:Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential in this role.
How to prepare for a job interview at Acuity Care Group Limited
✨Show Your Compassion
As a Support Worker, demonstrating compassion is key. Be prepared to share examples from your past experiences where you've shown empathy and understanding towards others, especially in challenging situations.
✨Know the Client's Needs
Familiarise yourself with the specific needs of the individual you will be supporting. Understanding conditions like Neuromyelitis Optica (NMO) and the associated care requirements will show your commitment and readiness for the role.
✨Highlight Your Teamwork Skills
This role involves working closely with a team. Be ready to discuss how you collaborate with others, share responsibilities, and contribute to a positive team environment, as this is crucial for providing effective support.
✨Prepare for Practical Scenarios
Expect to be asked about handling emergency procedures or specific care tasks. Brush up on airway management, PEG care, and monitoring vital signs, and be ready to discuss how you would approach these responsibilities.
