At a Glance
- Tasks: Conduct engaging client interviews and produce accurate transcripts to a professional standard.
- Company: Join Acuigen, a leader in client feedback programmes and insight technology.
- Benefits: Competitive pay, holiday pay, free parking, and a great onsite café.
- Other info: Enjoy comprehensive training and a supportive, innovative work environment.
- Why this job: Make an impact by helping businesses improve through insightful client feedback.
- Qualifications: Exceptional English skills and experience in client or executive interviewing preferred.
The predicted salary is between 30000 - 40000 £ per year.
This full-time (37.5 hours) onsite role involves conducting high-quality client experience interviews in English, either by telephone or Microsoft Teams, and producing clear, accurate interview transcripts to a professional standard.
Key Attributes
- Exceptional written and spoken business English, with the ability to produce accurate interview transcripts requiring minimal editing
- Ability to listen carefully, identify key themes and accurately document complex client feedback
- Comfortable engaging professionally with senior business leaders and experienced professionals
- Confident communicator, comfortable conducting interviews by telephone and Microsoft Teams
- Professional, empathetic and able to establish rapport quickly
- Commitment to professional standards, confidentiality and codes of conduct
- Ability to work effectively both independently and as part of a team
- Ability to build and maintain positive professional relationships
- Highly organised, dependable and able to manage multiple interviews and deadlines
- Ability to work effectively with colleagues to manage workloads and maintain quality standards
- Strong planning and time management skills
- Able to commute reliably to Cranfield Innovation Centre on a daily basis (under 30 minutes travelling time)
- Experience in client interviewing, executive interviewing, client feedback programmes, market research, or a similar professional role (desirable)
Key Responsibilities
- Conduct structured, commercially focused client interviews in a professional and engaging manner
- Build rapport quickly with senior stakeholders and create an environment in which candid feedback is shared
- Adhere to company specified interviewing techniques and standards
- Probe effectively to explore underlying issues without leading responses
- Produce accurate, well-structured interview transcripts to a high grammatical standard, requiring minimal revision
- Manage interviews efficiently, delivering work within agreed timescales and quality expectations
- Represent Acuigen and its clients with professionalism, discretion and integrity at all times
The opportunity to join a highly regarded and technically innovative company includes comprehensive induction and ongoing coaching in interviewing techniques and professional standards, competitive pay and holiday pay, free car parking and a great onsite café.
How to Apply
Please send a copy of your CV together with a short introduction about yourself. You may provide your introduction in whichever format best suits you:
- A short video (approximately 3 minutes) - preferred
- An audio recording (approximately 3 minutes)
In your introduction, please tell us:
- Which role you are applying for
- About your key skills and relevant experience
- About an achievement that you are proud of, either professionally or personally
- Why you are interested in this opportunity
As many of our roles involve communicating professionally with clients, colleagues and stakeholders, your introduction forms part of our assessment process. We are interested in understanding your experience, communication style and suitability for the role, rather than your choice of format.
We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.
If you would like to know more about the role, please feel free to contact us on 01234 759800.
July 2026 - We're recruiting an Executive Interviewer in Cranfield employer: Acuigen Ltd
Acuigen is an excellent employer, offering a dynamic work environment at the Cranfield Innovation Centre where you can thrive as an Executive Interviewer. With a commitment to professional development through comprehensive induction and ongoing coaching, employees enjoy competitive pay, free car parking, and access to a great onsite café. The company fosters a culture of professionalism and integrity, ensuring that team members can build meaningful relationships with senior stakeholders while contributing to impactful client feedback programmes.
StudySmarter Expert Advice🤫
We think this is how you could land July 2026 - We're recruiting an Executive Interviewer in Cranfield
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace July 2026 - We're recruiting an Executive Interviewer in Cranfield
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Acuigen Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Acuigen Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Acuigen Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Acuigen Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Acuigen Ltd.
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A full-time HR role at Acuigen Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Acuigen Ltd and how you would contribute to adapting HR strategies.
