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- Tasks: Provide first line IT support and manage issues for 800 colleagues globally.
- Company: Acturis, a leading global SaaS company with a start-up vibe.
- Benefits: Mentorship, clear career progression, and funded training opportunities.
- Other info: Great place for school and college leavers to kickstart their careers.
- Why this job: Join a collaborative team and make a real impact from day one.
- Qualifications: No prior experience needed, just a passion for IT and problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
At Acturis, innovation isn’t just part of our culture - it’s in our DNA. Our story began in 2000 in the garden shed of our co-founder, Theo Duchen, who, alongside fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. What started as a bold start-up idea has grown into a global SaaS leader trusted by the industry. Today, over 100,000 users across 40+ countries rely on the Acturis platform. By working closely with brokers, insurers and MGAs, we continue to shape the market and drive new standards across both personal and commercial lines.
Acturis is proud to be recognised as a Great Place to Work® 2026 and to maintain a collaborative, innovative, start-up-style culture, even as we scale globally. With over 90% of our hires coming from graduate backgrounds, this is a place built for early-career talent to thrive. And as an EcoVadis Committed-rated organisation, we focus on creating long-term value by operating in a sustainable and responsible way.
Day to day you will:
- Work full time in central London providing first line support to colleagues.
- Log and manage issues through our help desk system while supporting 800 colleagues globally.
- Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.
We offer mentorship from day one, a clear progression path, and real responsibility early on because we have built an environment where graduates grow fast and make meaningful impact.
You can expect:
- A transparent career structure, regular feedback and 3 formal performance reviews annually.
- Opportunities to take ownership, develop specialist skills and contribute to key IT projects.
- Intensive onboarding, industry recognised training and funded technical courses as you progress.
IT Support Technician (School/College Leaver) - Temporary role (Hiring Immediately) in London employer: Acturis
Contact Detail:
Acturis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician (School/College Leaver) - Temporary role (Hiring Immediately) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Acturis values innovation and collaboration, so think about how your skills can contribute to their mission and be ready to share examples from your experience.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace IT Support Technician (School/College Leaver) - Temporary role (Hiring Immediately) in London
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let your enthusiasm for technology shine through! We love seeing candidates who are genuinely excited about IT and eager to learn. Share any relevant experiences or projects that highlight your interest in the field.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Technician role. Highlight skills and experiences that align with what we’re looking for, like problem-solving abilities and teamwork. A tailored application shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Acturis
✨Know Your Tech Basics
Make sure you brush up on your IT fundamentals before the interview. Understand common troubleshooting steps, basic networking concepts, and how to use help desk systems. This will show that you're ready to jump in and support your future colleagues from day one.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples of how you've solved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and ability to handle challenges effectively.
✨Emphasise Your Team Spirit
Acturis values collaboration, so be ready to talk about your experiences working in teams. Share stories that highlight your communication skills and how you’ve contributed to group projects. This will help them see you as a great fit for their innovative culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the mentorship opportunities and the types of IT projects you might work on. This shows your genuine interest in the position and helps you assess if it's the right fit for you.