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- Tasks: Solve customer issues and help configure software to meet their needs.
- Company: Join Acturis, a global SaaS leader with a collaborative culture.
- Benefits: Transparent career structure, regular feedback, and funded training opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 2:1+ in a STEM degree and strong A-levels (AAB minimum).
- Other info: Great place to work with excellent growth opportunities for graduates.
The predicted salary is between 25000 - 32000 ÂŁ per year.
Day-to-day responsibilities include solving system and user issues while advising customers on functionality. Help clients configure the platform to meet their needs and test new software releases. Work directly with customersâonsite and remotelyâto analyse needs and identify improvement opportunities.
Career development:
- A transparent career structure, regular feedback, and 3 formal performance reviews annually.
- Opportunities to lead projects, manage resources, and mentor junior team members.
- Intensive onboarding, industry-recognised training, and funded specialist courses as you progress.
Youâre a good fit if you have:
- 2:1+ in a STEM degree and strong Aâlevels (AAB minimum, including an A in Maths).
- Logical, analytical, organised, and quick to learn new concepts.
- Communicate confidently and enjoy working in a collaborative team environment.
About Acturis:
Acturis is a global SaaS leader trusted by over 100,000 users in 40+ countries. Founded in 2000, the company is recognised as a Great Place to Work and prioritises sustainable, collaborative culture. With more than 90% of hires coming from graduate backgrounds, Acturis provides a highâgrowth environment for earlyâcareer talent.
Equal Opportunity Statement:
Acturis is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. We will provide reasonable adjustments at any stage of the recruitment process; please email recruitment@acturis.com if you need accommodations.
Graduate Customer Support Technical Analyst - London (Summer 2026) in Westminster employer: Acturis Ltd
Contact Detail:
Acturis Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Graduate Customer Support Technical Analyst - London (Summer 2026) in Westminster
â¨Tip Number 1
Get to know the company inside out! Research Acturis and understand their products, culture, and values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
â¨Tip Number 2
Practice your problem-solving skills! Since you'll be tackling system and user issues, think of examples from your studies or past experiences where you've successfully resolved challenges. Be ready to share these during interviews!
â¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that interview.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Acturis family.
We think you need these skills to ace Graduate Customer Support Technical Analyst - London (Summer 2026) in Westminster
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Graduate Customer Support Technical Analyst role. Highlight your STEM degree and any relevant projects or experiences that showcase your analytical and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Donât forget to mention your enthusiasm for working in a collaborative team environment.
Showcase Your Communication Skills: Since this role involves advising customers and working directly with them, make sure to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. Itâs straightforward, and youâll be able to keep track of your application status easily. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Acturis Ltd
â¨Know Your Stuff
Make sure you understand the technical aspects of the role. Brush up on common system issues and customer support scenarios. Familiarise yourself with Acturis' platform and think about how you would help clients configure it.
â¨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past. Think about times when you've solved user issues or improved processes. This will demonstrate your analytical skills and ability to think on your feet.
â¨Practice Your Communication
Since you'll be working directly with customers, practice explaining complex concepts in simple terms. Role-play with a friend or family member to get comfortable with articulating your thoughts clearly and confidently.
â¨Emphasise Teamwork
Acturis values collaboration, so be ready to discuss your experiences working in teams. Share examples of how you've contributed to group projects or supported colleagues, highlighting your ability to work well in a team environment.