Insurance Software Account Manager in Plymouth

Responsibilities include managing a portfolio of customers, coordinating new and existing contracts, and acting as their primary point of contact across face-to-face, phone, virtual, and written channels. Promote the uptake of new services and system modules, helping clients maximise the value of the Acturis platform while resolving user issues and identifying opportunities for improved usage. Host webinars and in-person events, collaborate with internal teams on new releases, and drive your own learning to become an Acturis Expert.

This role is based in the South-West, so you should ideally live in or near the following postcodes: TR, PL, TQ, EX, TA, DT, BA, BS, SN, GL, GR, NP, SA, LD, CF.

We offer structured development, clear progression, and genuine ownership – whether that means leading projects, shaping strategy, or mentoring others. You will work in a collaborative environment where strong performers progress quickly.

Benefits include a transparent progression structure, regular feedback, and annual performance reviews. Opportunities to lead cross-functional initiatives, influence customer strategy, and support the growth of junior colleagues. Comprehensive onboarding, ongoing professional development, and access to industry-recognised training.

Qualifications required are Account Management or Client Management experience in the insurance industry, using the Acturis Platform, with strong problem-solving skills and the confidence to take ownership. Candidates should be logical, well-organised, highly computer literate, and able to build strong professional relationships with customers. Excellent communication skills and the ability to learn new concepts quickly are essential.

Ready to use your expertise to help shape the future of insurance technology? Join Acturis and take on a role where your impact is immediate, your ideas matter, and your progression is limitless.

About Acturis: At Acturis, innovation is not just part of our culture – it is in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who – together with fellow former McKinsey partner David McDonald – set out to reinvent insurance technology. From those start-up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry. Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers, and MGAs, we continue to shape modern insurance across both personal and commercial lines. Recognised as a Great Place to Work® 2026, Acturis combines the agility and innovation of a start-up with the scale and stability of an industry leader. You will join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. As an EcoVadis Committed rated organisation, we focus on creating long-term value by operating in a sustainable and responsible way.