Technical Business Analyst, London, Data & AI

At Acturis, innovation is not just part of our culture - it is in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who - together with fellow former McKinsey partner David McDonald - set out to reinvent insurance technology. From those start-up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry. Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers and MGAs, we continue to shape modern insurance across both personal and commercial lines. Recognised as a Great Place to Work 2026, Acturis combines the agility and innovation of a start-up with the scale and stability of an industry leader. You will join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. And as an EcoVadis Committed rated organisation, we focus on creating long-term value by operating in a sustainable and responsible way.

Day to day you will:

• Work with internal product, data, and engineering teams to design and deliver AI driven capabilities within the Acturis platform, translating business problems into scalable system solutions that enhance the experience for all users.
• Configure and implement intelligent automation, including decision rules, workflow optimisation, and the integration of machine learning models and LLM powered functionality into platform journeys.
• Analyse performance, troubleshoot issues, and continuously improve data and AI features, ensuring automation, predictive insights, and smart assistance tools deliver consistent value across the full customer base.

You can expect:

• A transparent progression structure with structured targets, termly feedback, and annual performance reviews.
• Early responsibility on client facing and technical projects, with opportunities to influence solution design and delivery.
• Comprehensive onboarding, ongoing professional development, and access to industry recognised training, with the opportunity to mentor junior team members.

You will thrive here if you:

• Have experience or strong interest in data, AI, or automation, ideally with exposure to tools or languages such as Python or SQL.
• Are curious about applying machine learning and LLM driven solutions to real world problems, with insurance experience or knowledge a strong advantage.
• Enjoy combining analytical thinking with hands-on problem solving and can communicate complex ideas clearly to a range of stakeholders.

Ready to use your expertise to help shape the future of insurance technology? Join Acturis and take on a role where your impact is immediate, your ideas matter and your progression is limitless.

Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.