Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design, implement, and maintain IT systems while providing support to colleagues.
- Company: Join Acturis, the UK's leading SaaS provider for general insurance.
- Benefits: Competitive salary, performance bonuses, and hybrid working model.
- Why this job: Gain hands-on experience in a dynamic environment with real responsibility from day one.
- Qualifications: Recent graduates with a passion for IT and strong problem-solving skills.
- Other info: Enjoy structured training and mentorship from experienced colleagues.
The predicted salary is between 28800 - 48000 Ā£ per year.
About Acturis
Acturis is the UK's leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown strongly over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over Ā£10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today.
At Acturis we invest in recruiting, developing and promoting talent. With us you will:
- Work with a talented, motivated and friendly group of likeāminded colleagues
- Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
- Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
- Receive written constructive performance feedback and encouragement every third month so that you know how to improve
- Be given real responsibility for your own projects as soon as you are ready
- Receive a competitive salary and annual performanceābased reviews
- Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
Our Hybrid Working Policy requires employees to spend two days each week in our Farringdon office and three days working remotely from home.
Role
As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity for a recent graduate to gain handsāon experience in an enterprise setting while contributing to our digital transformation journey.
Responsibilities:
- System Design and Implementation: Collaborate with the IT team to design, develop, and implement robust IT solutions that meet the needs of internal colleagues. This includes network design, server setup, and software installation/configuration.
- Maintenance and Troubleshooting: Proactively monitor system performance, identify issues, and troubleshoot problems to ensure the smooth operation of our enterprise IT environment. Use your analytical skills to diagnose complex technical issues and implement effective solutions.
- Documentation: Maintain detailed documentation of all systems, processes, and procedures. This includes creating user manuals, system architecture diagrams, and stepābyāstep troubleshooting guides.
- Training and Support: Provide technical support to internal colleagues, training them on new IT tools or updates as necessary. Foster a culture of continuous learning within the organization.
- Projects: Engage in projects that enhance our IT infrastructure, including upgrades, migrations, or integrations.
What the First 3 Months Will Look Like:
In your initial months at Acturis, you'll begin an intensive learning journey, balancing project work with handsāon support to build both technical skills and realāworld experience within our enterprise IT environment. Here's a snapshot of what your first three months might entail:
- Project Work (40% of time): You'll start by contributing to ongoing projects, working closely with senior engineers to implement solutions, and gaining exposure to enterpriseālevel IT systems. This could involve improving scripts and automations, designing and implementing changes to tools or infrastructure.
- Support and Troubleshooting (60% of time): A significant portion of your early responsibilities will involve direct support to colleagues, helping them resolve individual IT issues. You'll learn to diagnose common problems, apply standard solutions, and navigate our ticketing system effectively. Additionally, you'll participate in largerāscale troubleshooting efforts, working alongside the team to resolve enterpriseāwide service disruptions.
Training
Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:
- New joiners receive concentrated initial training and close mentoring.
- Colleagues are encouraged to complete industry standard training in relevant topics.
- More senior colleagues can choose courses with time set aside and the course paid for.
- The Acturis management team run training sessions to pass on experience and best practice.
About You
You will be a selfāstarter who thrives when collaborating in a team full of brilliant and motivated people, with diverse interests and backgrounds. Everyone at Acturis has an outstanding academic background and we share a common passion for innovation. Successful applicants will also have the following attributes:
- A clear interest in IT with examples of projects or work
- Graduated with a 2:1 or a 1st in a technical subject
- Good Aālevels or equivalent
- A track record of delivering on projects and ability to carry tasks through to completion
- Excellent verbal and written communication skills
- An ability to work well as part of a team, seamlessly collaborating with others
- Excellent problemāsolving skills
Graduate Enterprise IT Support Engineer (2026) in London employer: Acturis Ltd
Contact Detail:
Acturis Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Graduate Enterprise IT Support Engineer (2026) in London
āØTip Number 1
Network like a pro! Reach out to current employees at Acturis on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Graduate Enterprise IT Support Engineer role.
āØTip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of enterprise IT systems. Be ready to discuss any relevant projects you've worked on, as this will show your passion and capability in the field.
āØTip Number 3
Showcase your problem-solving skills during the interview. Think of examples where youāve tackled challenges head-on, especially in team settings. This aligns perfectly with Acturis' focus on collaboration and innovation.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows youāre genuinely interested in joining the Acturis team.
We think you need these skills to ace Graduate Enterprise IT Support Engineer (2026) in London
Some tips for your application š«”
Show Your Passion for IT: Make sure to highlight your genuine interest in IT throughout your application. Share specific examples of projects or experiences that showcase your skills and enthusiasm for technology.
Tailor Your CV and Cover Letter: Donāt just send a generic CV! Tailor your CV and cover letter to reflect the role of Graduate Enterprise IT Support Engineer. Use keywords from the job description to demonstrate how you fit the bill.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We want to see your personality shine through, so donāt be afraid to let your voice come across!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way to ensure your application gets to us quickly and efficiently. Plus, youāll find all the info you need about the role right there!
How to prepare for a job interview at Acturis Ltd
āØKnow Your Tech
Make sure you brush up on your technical knowledge related to IT systems, network design, and troubleshooting. Be ready to discuss any relevant projects you've worked on during your studies or internships, as this will show your genuine interest in the field.
āØShow Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex problems in the past. Acturis values analytical skills, so think of scenarios where you identified an issue and implemented a solution. This will demonstrate your ability to thrive in a fast-paced IT environment.
āØCommunicate Clearly
Since you'll be providing support and training to colleagues, strong communication skills are essential. Practice explaining technical concepts in simple terms, and be ready to showcase your verbal and written communication abilities during the interview.
āØEmbrace Teamwork
Acturis is all about collaboration, so be prepared to discuss how you work well in a team. Share experiences where you've successfully collaborated with others on projects, highlighting your ability to contribute positively to a group dynamic.
