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- Tasks: Manage customer portfolios and promote new services while resolving user issues.
- Company: Acturis, a leading innovator in insurance technology with a vibrant culture.
- Benefits: Transparent progression, professional development, and opportunities to lead initiatives.
- Why this job: Make an immediate impact in a dynamic environment and shape the future of insurance tech.
- Qualifications: Experience in account management within the insurance industry and strong problem-solving skills.
- Other info: Join a Great Place to Work and enjoy a collaborative atmosphere with rapid career growth.
The predicted salary is between 36000 - 60000 £ per year.
At Acturis, innovation is not just part of our culture - it is in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who - together with fellow former McKinsey partner David McDonald - set out to reinvent insurance technology. From those start-up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry. Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers and MGAs, we continue to shape modern insurance across both personal and commercial lines. Recognised as a Great Place to Work 2026, Acturis combines the agility and innovation of a start-up with the scale and stability of an industry leader. You will join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. And as an EcoVadis Committed rated organisation, we focus on creating long-term value by operating in a sustainable and responsible way.
Day to day you will:
- Manage a portfolio of customers, coordinating new and existing contracts and acting as their primary point of contact across face to face, phone, virtual and written channels.
- Promote the uptake of new services and system modules, helping clients maximise the value of the Acturis platform while resolving user issues and identifying opportunities for improved usage.
- Host webinars and in-person events, collaborate with internal teams on new releases and drive your own learning to become an Acturis Expert.
This role is based in the South-West so you should live ideally in or near to the following postcodes; TR, PL, TQ, EX, TA, DT, BA, BS, SN, GL, GR, NP, SA, LD, CF.
We offer structured development, clear progression and genuine ownership - whether that means leading projects, shaping strategy or mentoring others. You will work in a collaborative environment where strong performers progress quickly.
You can expect:
- A transparent progression structure, regular feedback and annual performance reviews.
- Opportunities to lead cross-functional initiatives, influence customer strategy and support the growth of junior colleagues.
- Comprehensive onboarding, ongoing professional development and access to industry recognised training.
You will thrive here if you:
- Have Account Management or Client Management experience in the insurance industry, using the Acturis Platform, with strong problem-solving skills and the confidence to take ownership.
- Are logical, well organised, highly computer literate and able to build strong professional relationships with customers.
- Have excellent communication skills and learn new concepts quickly.
Ready to use your expertise to help shape the future of insurance technology? Join Acturis and take on a role where your impact is immediate, your ideas matter and your progression is limitless.
Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email recruitment@acturis.com so that we may accommodate them for you.
Successful candidates will usually be contacted within 14 days of applying. Due to the high volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants. Unfortunately, we are unable to offer sponsorship for this position at this time, including to those on Graduate Visas. Please keep an eye out on our Careers page for any updates regarding sponsorship.
Account Manager in London employer: Acturis Ltd
Contact Detail:
Acturis Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Acturis on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff about Acturis. Dive into their platform, understand their services, and think about how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in account management can help Acturis grow. Keep it concise but impactful – you want to leave them wanting to know more about you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Acturis team. Let’s get you that interview!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any specific knowledge of the insurance industry, especially if you've used the Acturis platform before.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share examples of how you've effectively communicated with clients in the past.
Highlight Problem-Solving Abilities: The job description mentions strong problem-solving skills, so be sure to include examples of challenges you've faced in previous roles and how you resolved them. This will show us that you're ready to take ownership and tackle issues head-on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Acturis Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Acturis and its platform. Understand their services, recent innovations, and how they impact the insurance industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous account management or client management experience, especially in the insurance sector. Prepare specific examples of how you've solved problems or improved client relationships using technology, as this aligns perfectly with what Acturis is looking for.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video calls to simulate the virtual aspect of the role. This will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your enthusiasm but also helps you determine if Acturis is the right fit for you. Remember, interviews are a two-way street!