At a Glance
- Tasks: Provide first line IT support and manage issues for 800 colleagues globally.
- Company: Acturis, a tech-driven company with innovation at its core.
- Benefits: Transparent career structure, regular feedback, and funded training opportunities.
- Other info: Temporary role with potential for growth in a dynamic environment.
- Why this job: Kickstart your tech career with hands-on experience and industry-recognised training.
- Qualifications: Excellent GCSEs, A-levels or IT-related BTEC; strong interest in technology.
The predicted salary is between 30000 - 40000 £ per year.
At Acturis, innovation isn’t just part of our culture – it’s in our DNA.
Day to day you will:
- Work full time in central London providing first line support to colleagues.
- Log and manage issues through our help desk system while supporting 800 colleagues globally.
- Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.
You can expect:
- A transparent career structure, regular feedback and 3 formal performance reviews annually.
- Opportunities to take ownership, develop specialist skills and contribute to key IT projects.
- Intensive onboarding, industry recognised training and funded technical courses as you progress.
You will thrive here if:
- Have excellent GCSEs or equivalent, ideally including an A or 9 in Maths, and A-levels or an IT related BTEC.
- Are logical, organised, client focused and confident communicating with colleagues.
- Have a strong interest in technology and are eager to learn tools such as Windows 10/11, Windows Server, MDT, SCCM, Active Directory, Hyper‑V and PowerShell.
This role is ideal for a college leaver who has studied an IT related BTEC or A-levels and wants to start a hands on technical career.
Please note this is a temporary role for an initial 3-6 months.
Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
If you require any reasonable adjustments during the recruitment process, please email recruitment@acturis.com.
IT Support Technician, 3 month contract, London employer: Acturis Ltd
Acturis is an exceptional employer that fosters a culture of innovation and growth, making it an ideal place for aspiring IT professionals. Located in the heart of London, employees benefit from a transparent career structure, extensive training opportunities, and the chance to work on impactful IT projects while receiving regular feedback and support. With a commitment to inclusivity and professional development, Acturis provides a dynamic environment where you can thrive and build a rewarding career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician, 3 month contract, London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Acturis Ltd that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Support Technician, 3 month contract, London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Acturis Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Acturis Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Acturis Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Acturis Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Acturis Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Acturis Ltd.